Emich KIA

I was very pleased with my buying experience, in fact I left a 5 star positive review that very day. However, when I made the purchase I was informed that there was a recall on part of my car and that I w left a 5 star positive review that very day. However, when I made the purchase I was informed that there was a recall on part of my car and that I would need to bring it been in for the recall work. I asked how long it would take and they told me about 1.5 hours. I had to take the day off work for this service but also had a separate appointment for later in the day. I called ahead but no reply but I was able to get ahold of them through text, I which I double checked that my car would be done in time for me to make it to my appointment. They told me to allow up to 2 hours "to be safe". So I had them move my recall service to one hour earlier to be safe. Anyway I'm sitting here now at the dealership and it's been 2.5 hours and they told me it will be another 40 minutes so I am going to be late for my next appointment which really isn't cool considering I specifically called/texted ahead and was reassured it would be done in time. I'm not thrilled I had to drive an hour here after buying a new car in the first place (why would they not have fixed the problem before selling it to me?) But now I am really frustrated and my positive buying experience has been tainted by this poor communication from the service department. More

Everyone at Emich Automotive, Emich Kia, is friendly, helpful and kind. Sean was thorough and very helpful. Its all positive!! helpful and kind. Sean was thorough and very helpful. Its all positive!! More

I had the pleasure of working with Saife on the sales side. He was very easy to work with and got me through the process easily and even followed up with days later. I was then introduced to Brian who wa side. He was very easy to work with and got me through the process easily and even followed up with days later. I was then introduced to Brian who was very professional when walking me through the financing and document execution. There were a couple items that needed attention with the car, so it was given to the service department. This is where I met Katie and Tom, who promised to make the experience quick and painless as possible. Katie made sure that everything was taken care of and I had my car back in the same day. I will definitely look to work with Saife again on my next car purchase! He went above and beyond to make sure I was taken care of and happy with my purchase. Thanks! More

This was the most pleasant car buying experience I’ve ever had. Jessica is excellent and great to work with. ever had. Jessica is excellent and great to work with. More

Friendly and patient working with us to ensure we got the right car. Saife was very knowledgeable! right car. Saife was very knowledgeable! More

Sean did a great job helping me pick a vehicle that was right for me. Everyone there is really friendly. The financial part was a breeze too. We will see how maintenance goes but I'm optimistic I'll get right for me. Everyone there is really friendly. The financial part was a breeze too. We will see how maintenance goes but I'm optimistic I'll get the same great treatment. More

I had an amazing, stress free experience with Dustin Coffey and Emich Kia. Dustin was very friendly, knowledgeable, easy to talk to, and willing to help in any way. He removed any and all "negative stig Coffey and Emich Kia. Dustin was very friendly, knowledgeable, easy to talk to, and willing to help in any way. He removed any and all "negative stigma" that a dealership salesperson has. Emich provided a hassle free, quick in and out timeframe, and most enjoyable experience at a dealership I've ever had. Tended to my needs and treated me as a valuable customer, and not just a source of revenue. More

Great service from sales and finance. In and out quickly. Hassle free and actually fun people. My 2nd time buying there. I will go again. In and out quickly. Hassle free and actually fun people. My 2nd time buying there. I will go again. More

Very knowledgeable and made stressful experience very easy. Also driving with me can be scary but she handled it like a champ easy. Also driving with me can be scary but she handled it like a champ More

Saife was a great salesperson he was very easy to talk to and very willing to help in any way we were made comfortable all the time and everyone was very polite and very willing to help in any way we were made comfortable all the time and everyone was very polite More