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Ed Morse Delray Toyota

Delray Beach, FL

Overview
Employees
Reviews
4.8
1,622 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,623 reviews

June 14, 2024

No games at the dealership. Straight up and to the point. Excellent service from start to finish. More

by Jason.Freedman43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2024

I bought a 2021 used Rav 4. I needed a second key the staff and manager Jim riger reached out to me. They sent a locksmith to my house to make me a key. Thank you I am a satisfi More

by christopher cinque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim (Big Jim) Riger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Saban
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2024

Best customer service experience ever! Him and Louie are like night and day and I love it More

by shliferwil
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Ed Morse Delray Toyota responded

Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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May 26, 2024

Thank you for treating me and my family with respect and kindness. Ed you need to hire sales people like Jeffery. More

by Jennifer152007
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ed Morse Delray Toyota responded

Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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May 23, 2024

Never thought I would be buying another car today( bet you hear that all the time) nonetheless thank you JJ and David. This experience was very fair and enjoyable. I recommend anyone and everyone to stop More

by AcenterpriseAnthony
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Ed Morse Delray Toyota responded

Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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May 20, 2024

Thank you for the last 3 years of great service and professional. Your the best Jeffrey More

by mcjess94
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Ed Morse Delray Toyota responded

Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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May 11, 2024

Joshua was great. This dealership is very fair and does not give you any run around or bait and switches. They give a fair quote and honor it. They will definitely More

by Todd.teitel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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May 04, 2024

Had a great experience, from trade in to finding the awesome upgrade - thank you Luke! More

by Luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Svanberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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April 18, 2024

Best service I ever had buying a car, I would have never imagined having so much fun purchasing a Camry thank you Jeffrey John and Richard More

by Ed.blaushield
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delano Carr Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

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April 16, 2024

There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kirschner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim (Big Jim) Riger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katzelnik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jovani Caprio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Atallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy ? was very good but it wasn't her decision
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Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024 -

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024 -

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024 -

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024 -

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

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