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Earnhardt Ford

Chandler, AZ

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Employees
Reviews
Vehicles
4.9
468 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 468 reviews

June 11, 2024

My advisor, Joshua Perez, was polite and pleasant. The wait time was well within reason. As a senior citizen, I depend on Earnhardt to keep my car in safe condition. More

by jgustempe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
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Jun 12, 2024 -

Earnhardt Ford responded

Thank you for sharing your positive experience with us, jgustempe! We're glad to hear that Joshua provided excellent service and that you felt well taken care of during your visit. Your safety and satisfaction are our top priorities, and we look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
June 11, 2024

Windy Devlin and the Earnhardt family are amazing! Super easy transaction and no haggling at all. Just great customer service! More

by Bradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Windy Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Earnhardt Ford responded

Bradley, thank you for the kind words! We're thrilled to hear about your positive experience with Windy Devlin and the Earnhardt family. Providing exceptional customer service is always our top priority. If you have any questions or need assistance in the future, please don't hesitate to reach out. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
June 11, 2024

Great service and personnel, definitely would recommend this dealership. Great experience. I think the 15 word minimum is excessive. More

by timothy.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fast Lane personnel.
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Jun 12, 2024 -

Earnhardt Ford responded

Hi timothy.jones, thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team. We hope to see you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
June 10, 2024

This dealership has been my got to place to buy my vehicles and would recommend this place to anyone to buy a vehicle. More

by blackmamba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Earnhardt Ford responded

Thank you so much for your kind words, blackmamba! We are thrilled to hear that you have had such a positive experience with our dealership. We appreciate your recommendation and look forward to assisting you with any future vehicle purchases. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
June 04, 2024

JR was awesome. The No Bull Pricing was actually No Bull. Love my Lightning. Thank you all. More

by jfloydflag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR
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Jun 05, 2024 -

Earnhardt Ford responded

Hi jfloydflag, thank you so much for your kind words! We're thrilled to hear that you had a great experience with JR and love your Lightning. We strive to provide transparent pricing and excellent service. Enjoy your new ride! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
May 30, 2024

Excellent professionalism and customer service skills. Everybody was helpful and genuinely nice to be around. I knew that my time and vehicle were being taken care of very well and has now raised my expec More

by Connor Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizbeth Galves, Joshua Perez, Allie Shuckhart
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May 31, 2024 -

Earnhardt Ford responded

Connor, thank you for taking the time to share your experience with us! We're thrilled to hear that Lizbeth, Joshua, and Allie provided you with exceptional service. We will make sure to pass along your kind words to them. We appreciate your support and look forward to serving you again! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
May 29, 2024

Quick, efficient, friendly staff. Facility is always clean. I am in and out within an hr most times. More

by aschipper68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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May 30, 2024 -

Earnhardt Ford responded

Hi Aschipper68! Thank you for the kind words and 5-star review. We are thrilled to hear that you had a positive experience with our staff and found our facility clean and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
May 27, 2024

Great buying experience. They stand by there “No Bull” price.will definitely buy from them again More

by nelsoncastillo0511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Rasheed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Earnhardt Ford responded

Hi nelsoncastillo0511, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our "No Bull" pricing and we look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
May 23, 2024

They got me in on time, out on time and Allie was awesome. Good crew! More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie
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May 24, 2024 -

Earnhardt Ford responded

Hi Matt, thank you for your kind words! We're thrilled to hear that you had a great experience with Allie and our team. Providing excellent service and timely appointments is always our top priority. We appreciate your feedback and look forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
May 23, 2024

I love Ron Q. But I have brought my 2022 Escape in twice now for an “update” on my radio. This last time they had me car for a week. Got it back and it was dirty, More

by Kristeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Earnhardt Ford responded

Kristeen, Your satisfaction is always important to us. We haven’t washed service vehicles in over three years, due to lack of staffing. We service over 600 vehicles per week and that is a lot of extra cars to wash. I have some car wash vouchers that you are welcome to. I spoke with Kyle. He did not mistake you for another customer, he just mistakenly input the information as customer pay, instead of warranty. So, he had to quickly, reprint the invoice. I am truly sorry for the inconvenience. If you want to stop by, we can reset the clock, if you haven’t already, and we will fill your tank for you. We will also take care of your next oil change for you. If you ever need assistance, you can reach me at almost any time. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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