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Don Davis Ford

Arlington, TX

4.4
4,129 Reviews
Here’s the deal. At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it. First, we’d like to say thanks. Second, here’s what you can expect from us. - We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent. - An honest effort to help you find the right vehicle at the right price. - We’ll listen. Understanding your automotive needs is step one. - We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible. Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge! Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information. Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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633 TX-360

Arlington, TX

76011

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Showing 4,129 reviews

June 12, 2024

All employees are professional, helpful, friendly. Marc Prestwood was especially helpful. Jared Taylor was especially helpful in finding me the vehicle I wanted. More

by AAAVERY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Four times I had to take my car for the same problem. The problem was nos solved and now, my middle and last rows seats that were working before they work on them, are now not working. The service depart More

by ANDERSONLCSALDANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Marcie is the best. Continue to grow and keep being positive. Make sure management knows the good work you do. More

by JOSHB5588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Arrived to service department ask for Shannon Burris. They call her on the loudspeaker she comes out of the corner yelling I’m smoking dam it I’ll be there. Told Shannon I wanted oil change tire rotat More

by STANFLOWERS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Shannon was amazing. Great follow up and customer service. On the other hand, I would expect better care with my car while it’s in the shop. The spare tire was sloppily t More

by ritadenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

BEWARE! !!! THESE PEOPLE ARE CROOKS, YOU MAKE A DEAL THEN TRY TO ADD ON $5,000. BEWARE!!!! THESE PEOPLE ARE HOW GIVES CAR DEALERS A BAD NAME More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ross Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

SCOTT responded

THE DEAL THAT WAS MADE IS CLEAR, ITS IN BLACK AND WHITE. I WOULD GIVE THEM MY TRUCK AND $$$$$ DIFFERENCE FOR THE NEW ONE!! AND I WOULD PAY THE TAXS. PRETTY CLEAR. IF THEY SCREWED UP!! HONOR YOUR MISTAKE, IF THATS WHAT YOU CALL IT

June 06, 2024

After making several trips to Don David Fort as a result of Fort Recalls on behalf of my 2022 Fort Maverick, I have nothing but good thiniks to say about Mrcie Thompson and about Don Davis Ford. My most re More

by SUNNYBROOKTRUCK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Patient and caring salesmen who will make sure you’ll leave with a car you love More

by Fahim Sharier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin` Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faraz Amdani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I was quite pleased with Marcie Thomson and with Don Dais Dort. My recall was completeed at the time that Marcde said the recall would be completed. I liked that. More

by SUNNYBROOKTRUCK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Excellent service, everything was repaired as described and in time. 100 percent satisfied with this service department. More

by john.m.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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