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Diehl Kia of Hermitage
Hermitage, PA
505 Reviews
Diehl Kia of Hermitage is part of the Diehl Auto Group family. Representing 13+ auto brands with some of the largest inventory car lots in Western, PA and Eastern, OH.
Purchasing a brand-new automobile is one of the largest investments most people will make in their life, which often times creates some apprehension and nervousness. However, the car-buying process should also be an exciting and enjoyable experience. Buying a new Kia model is a decision that surely keep you satisfied!
The friendly, experienced team of automotive professionals at Diehl Automotive goes out of their way to eliminate any uneasiness you might have and provide expert guidance that leads to you comfortably choosing the perfect vehicle for your schedule and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 505 reviews
May 31, 2024
People were nice, helpful , and responsive. Service was pretty speedy and I didn't wait long. Service was pretty speedy and I didn't wait long. More
by gwu0
Verified Customer
Helpful May 31, 2024
Very clean and professional. Quick answer all my questions. Waiting area was clean as well Quick answer all my questions. Waiting area was clean as well More
by jeanphillipsgreen
May 31, 2024
The appointment was easily scheduled great service and a friendly staff made the experience a good one friendly staff made the experience a good one More
by irmill68
Employees Worked With
May 30, 2024
Mechanic made a mistake that ruined our engine. We were finally told that they would repair it and that the cost of a rental would be covered by Kia. It was not covered in full. The only car availa We were finally told that they would repair it and that the cost of a rental would be covered by Kia. It was not covered in full. The only car available to us by the rental company was not even equal to ours. It was smaller and one door would not open. We had to pay for being very inconvenienced. Also, when we did get our car back we just happened to look inside and noticed that the coolant was very low. Why would they not fill that while working on the car? More
by framy
Employees Worked With
May 29, 2024
If your car is under warranty, don't even bother bringing it here for an issue. The first time this happened, they just cleared the check engine code and gave me the car back and of course the check engine it here for an issue. The first time this happened, they just cleared the check engine code and gave me the car back and of course the check engine light came on the next day. Then they wouldn't return my calls for 3 weeks or answer my question as to why someone cleared the codes and didn't do anything. More
by youhozz
Employees Worked With
Unknown
May 29, 2024
Always very professional personnel. They explained everything they did and also what needed repaired. Brought my car in for a recall. Very satisfied with their work They explained everything they did and also what needed repaired. Brought my car in for a recall. Very satisfied with their work More
by Klcohol
Employees Worked With
May 28, 2024
Service Dept. goes above and beyond , very friendly and efficient.I"m in the process of some warrranty work they have walked me through this with Kia goes above and beyond , very friendly and efficient.I"m in the process of some warrranty work they have walked me through this with Kia More
by jr2a
May 25, 2024
Friendly, kind, efficient, was in and out in record time, very clean and classy show room very clean and classy show room More
by jjmuzik78
May 23, 2024
I had a great experience. Started negotiations on the phone and they were will to work with me even through that process. Would highly recommend. Started negotiations on the phone and they were will to work with me even through that process. Would highly recommend. More
by Kelly.thompson528
May 22, 2024
Everything was fine but they messed up my discount so it will be applied to my next oil change will be applied to my next oil change More
by jalysah2007
