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Diehl Ford of Massillon
Massillon, OH
200 Reviews
Diehl Ford of Massillon is a family owned and operated car dealership. We sell new Fords along with used cars, SUVS, trucks and vans. Diehl Ford of Massillon is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 12, 2024
Customer service has gone downhill, but prices have gone
up. Also the price was increased by 20% from the time I got there to the time I left, when all I got was an oil change and tire rotation. I was a loy
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by rachelaine
Verified Customer
Verified Customer
Employees Worked With
Name was not given to me by employee
June 10, 2024
Mel Boone always takes great care of my Ford 150!
He is a wonderful asset!
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by bergson56
Verified Customer
Verified Customer
Employees Worked With
Mel Boone
June 04, 2024
I like it here but my car is still making a “clinking”
sound when I was told the stabilizer link was the issue.
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by krista shanower
Verified Customer
Verified Customer
Employees Worked With
Brandon in service
Dealership Inventory (148 Vehicles)
Amenities
- After Hours Drop-Off
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Pet Friendly
- Quick Lube
- Service Pickup and Delivery
- Shuttle Service
- Vending Machines
