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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,824 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,824 reviews

June 14, 2024

This use to be a great place to go too, but for some odd reason, it has changed for the worst. I wont get call backs when leaving a message or even a direct message, Ill ask if they can fill my wiper fluid, More

by mikesaenz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Team effort
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Helpful
June 12, 2024

Jared was exceptionally good at helping me understand the Jeep vehicle options. This is my first Jeep vehicle, so I had no past knowledge of the Jeep Wrangler. More

by g-brashear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Christian
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June 12, 2024

Courteois and professional. Was a pleasent experience. I would do this again with them. Awesome? More

by longworth10072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Gaona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 11, 2024

I come from Newberg to get my Jeep serviced here. Employees seem to be forthcoming w costs to anticpate. More

by melsjuiceplus4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xoxoxox
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Jun 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your Jeep service, we appreciate your positive feedback. We strive to be transparent with all costs to provide you with the best experience possible. We look forward to assisting you with your vehicle in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
June 11, 2024

They kept me informed of the process by text which was very helpful to plan around More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville! We appreciate your positive review and are glad to hear that our text updates were helpful to you. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
June 10, 2024

Service was quick and pleasant. Service technicians listened to my concerns and answered my quesions. More

by fryed0
Recommend Dealer
Yes
Employees Worked With
New Person not listed
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Jun 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the positive review of Dick's Chrysler Jeep Dodge of Wilsonville! We're glad to hear that our service was quick and pleasant, and that our technicians were attentive to your concerns and questions. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
June 10, 2024

I was completely satisfied with my service experience until it was time to pay. When I handed the rep my credit card he informed me that there would be a 3% additional fee to use my card. I was shocked t More

by Panicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jun 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We understand your concerns regarding the additional fee for using your credit card. Your insights are valuable to us, and we strive to provide a positive experience for all our customers at Dick's Chrysler Jeep Dodge of Wilsonville. If you would like to discuss this further, please contact me directly and we can work towards a positive resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
June 05, 2024

I brought my jeep in for an oil change, agreed to an oil change, and now my air conditioner is making noises when I turn it on. I think they opened up the cabin air filter to inspect it and didn’t close it More

by ngorbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We are disappointed to hear about the concerns you are experiencing with your vehicle after the recent oil change. Your satisfaction is important to us at Dick's Chrysler Jeep Dodge of Wilsonville, and we would like the opportunity to address this situation and ensure everything is in working order. Please feel free to contact me directly so we can work together towards a resolution. Thank you for bringing this to our attention. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
June 05, 2024

Very poor service . It was like I was bothering them. Go some place other then here I will be going forward. More

by abljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
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Jun 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us. We're truly disappointed to hear about your experience at Dick's Chrysler Jeep Dodge of Wilsonville, and we appreciate you bringing this to our attention. Your satisfaction is important to us, and we'd like to learn more about your visit to see how we can improve. Please feel free to reach out to me directly so we can discuss this further and work towards a better outcome. Thank you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

Helpful
May 31, 2024

I have no words to describe the poor performance on various of my vehicles old and new managers More

by JANDMCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dep
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Jun 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback with us regarding your experience with us. I take all feedback seriously and would like to learn more about your specific situation to help find a resolution. Please feel free to reach out to me directly so I can address your concerns. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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