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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,017 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,017 reviews

May 31, 2024

All personal were professional and detail oriented with a rapid pace in order to satisfy my needs for a new vehicle. More

by KRIS.MORSE11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Very Pleasent staff. Good selection of cars. A Great dealership to buy a used car from. More

by Rj.brestovansky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Fast and courteous service. Matthew was great. Inspection only put still a great experience. Thank you! More

by jessicapuppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M
May 31, 2024

Helpful Friendly Not pushy Informative Plusent Took time to show me the car Helped to set up the bluetooth More

by JANICEBROOKS113
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick McCarthy
May 31, 2024

J. John’s was the best. Very patient and communicative. I would buy from him again. More

by TTMARIE
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Had inspection. Rear left wheel was only hand tightened. Luckily I have my own torque wrench and had 2.5 full turns on some of the nuts before reaching the specified More

by Notfeelingsogreataboutit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 29, 2024

Easy to work with and smooth fast process. Dealership was very fair with pricing and options More

by ROB.OICLE
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that the process was smooth and fast, and that you found our pricing and options fair. If you need anything in the future, please don't hesitate to reach out. Thank you for choosing us!

May 29, 2024

fantastic professionals. Mike was very responsive and addressed all of my concerns. Daryl also followed up with me to make sure that I was OK during the process. Great teamwo More

by AL.ABDELRAHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Mike and Daryl provided responsive and attentive service, ensuring all your concerns were addressed. We pride ourselves on great teamwork and timely delivery. Enjoy your new car! If you need anything, please don't hesitate to reach out.

May 28, 2024

I dropped off my 2022 Toyota Tundra asking the service department to check why my fuel gauge was reading empty well before my fuel tank was actually empty and to please recalibrate. Sticker I had stated I More

by Chiefmatesam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
May 28, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 28, 2024

Not in Safire of the way how I was been treated was very poor for the first time in three’s year. More

by TMARVA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
May 28, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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