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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,604 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,604 reviews

May 31, 2024

My expericence with Christian Orrosquieta was TOP NOTCH! !!! This young man went above and beyond to make my experience with Countryside Nissan the BEST experience I have ever had with a dealership..I will d More

by GEORGETERRELL6412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Orrosquieta
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May 31, 2024 -

Countryside Nissan responded

Thank you, GEORGETERRELL6412! Your wonderful recommendation for Christian Orrosquieta and Countryside Nissan is very important to our business and will help Christian build his 'book of business'.

Helpful
May 31, 2024

very good experience with chuck salesperson very knowledgeable and very helpful with my needs and concerns More

by tu_nacho_21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Countryside Nissan responded

We love your 5 STAR rating and wonderful comments about Chuck! Thank you, tu_nacho_21

Helpful
May 30, 2024

Good service and very friendly. Uvaldo Chaves was my servis advisor. and he was very good at explaining everything about my services to me. More

by AJJA1530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Countryside Nissan responded

We are so happy to know that you had a good experience with Uvaldo at Countryside Nissan! Thank you, AJJA1530 for taking the time to share!

Helpful
May 30, 2024

Everyone was great. I have previously used the service department as well. This is the second car I’ve bought here. It’s pretty far from where I live but I’ll gladl More

by SOL.6160
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Countryside Nissan responded

Thank you, SOL.6160, we appreciate that you travel a far distance to work with Countryside Nissan, it means a great deal to us!

Helpful
May 30, 2024

Service was good and timely but when the car was done I couldn’t find it. I had to go back in and have them come out and keep setting the alarm off. Then he said it’s over there and left me instead of pu More

by TONY.LAPAGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Countryside Nissan responded

Thank you, TONY.LAPAGLIA, for taking the time to share. We agree with your concern, you should not have to go looking for your vehicle alone. If we can't get it pulled up, we should atleast have precise location or walk you there. Please accept our apology.

Helpful
May 29, 2024

Good service with courteous employees. Recommended service is well explained. The complimentary car wash is a nice feature. More

by bobkiz516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Countryside Nissan responded

Thank you, bobkizi516! We hope to see you again and we appreciate your business!

Helpful
May 29, 2024

Good service good dealer nice place and good experience Good customer service Especially agent and manager More

by FAHEDZEITOUN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Countryside Nissan responded

Thank you, FAHEDZEITOUN! Congrats on your new vehicle!!

Helpful
May 28, 2024

Excellent Salesperson. Very informative and pleasant. His name is Kuba. His personality sealed the deal More

by CORDERO10731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Countryside Nissan responded

Thank you, CORDERO10731! We love your comments about Kuba! We know Kuba will keep working hard to earn that 5th STAR from you!!

Helpful
May 28, 2024

They wouldn’t fill my gas tank because it was used first thing - second thing the sales guy actually argued with me about the online mark down that I told him about in the car before we even did the paperwo More

by RMILLER0152
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rafael Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
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May 28, 2024 -

Countryside Nissan responded

Rebecca, so firstly, thank you for your business. We pride ourselves on being transparent after reviewing your concerns with the team, I understand that Terry was unaware and caught off guard on the online price change. We’re sorry if his immediate reaction seemed argumentative, I think it was more disbelief. We generally review price changes for vehicles, with the team on a daily basis so they are aware, but it did not happen with Terry on this day. Terry does not get paid off the profit of a vehicle so his work is easier when a price reduction happens. Rafael (our GM) shared with me that we absolutely rewrote the purchase agreement with the corrected price right away. Regarding the fuel, we do not have fuel services on the property and do not offer a full tank with used vehicles. We stay consistent on that with all used car purchases, not just yours. Again, we’re sorry you are unhappy, that is never our intention. ‘

Helpful
May 27, 2024

Great experience, no pressure sales pitch , everything was explained in detail, very personable. Listen ed to our concerns. More

by GREESEMATA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone
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May 28, 2024 -

Countryside Nissan responded

GREESEMATA, it’s like you wrote our business plan in your review and we LOVE IT!!!! Thank you!

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