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Colonial Volkswagen of Westborough
Westborough, MA
2,491 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,491 reviews
May 31, 2024
It was easy to make an appointment. I was in and out of the dealership quickly. I was in and out of the dealership quickly. More
by JENNA.R.SANBORN
Verified Customer
Helpful May 30, 2024
Mark is amazing! Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always remain a loyal customer to VW Westborough ! More
by mpichel
May 30, 2024
I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. More
by decker_james
May 30, 2024
Service staff are always friendly and helpful. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. More
by MikeV
May 29, 2024
I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! Love the Colonial VW crew! More
by GEORGIASOX2007
May 29, 2024
Everything went well buying my new Jetta. Highly recommend Colonial Volkswagen of Westborough. Love driving around in my new car. Highly recommend Colonial Volkswagen of Westborough. Love driving around in my new car. More
by stephen.kuczer
May 28, 2024
It is a good experience when taking the Atlas in for regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. More
by Thomas Witzel
Employees Worked With
May 28, 2024
Kevin, Sief & Brendan were very helpful & professional, received car as promised. Great experience, would recommend Colonial. received car as promised. Great experience, would recommend Colonial. More
by nit6345
May 27, 2024
We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled our transportation back home. Service facilities are super accommodating and very clean. Overall, phenomenal service experience. More
by M Sahin
Employees Worked With
May 26, 2024
Our entire experience was seamless and Marc had all of the car options available to us and our financing went quickly and without a hitch. Great experience! the car options available to us and our financing went quickly and without a hitch. Great experience! More
by jamesdmark
