Clay Cooley Mitsubishi

not sure if it was just this guy or the whole place. .. I've been told it was the whole Clay Cooley establishment... went in on Monday with financing in place. All we needed was the purchase order to s .. I've been told it was the whole Clay Cooley establishment... went in on Monday with financing in place. All we needed was the purchase order to send to the credit union. Tuesday was a big storm, so of course the dealership used that as an excuse why they couldn't get us the paperwork. The next few days were a roller coaster of them giving us the paperwork, incorrectly presented or written. We asked for one thing.... purchase order with our credit union written as the lien holder. We got sideways scans, and emails without the credit union written on there, and it took several days to get them to finally give us the correctly written paperwork. We submitted it to our credit union, got the loan completed and even paid almost $300 to insure the vehicle, before we picked it up. After all the back and forth and a week of time had passed, they stated "oh we sold that car two days ago, how about you buy this one?" Apparently they make less money when you come in with financing from elsewhere and had to stall so they could sell the car to someone who financed it thru them. Don't go to Clay Cooley. The only one who seemed to be halfway honest (and I say halfway simply because he works there and probably knows they're crooks) was a young sales guy named Brian. Stay away from Clay Cooley dealerships. Trash. I gave one star because it wouldn't allow me to leave it blank More

Great people to work with. I received great service with professionalism and courtesy. This dealership is the best place to shop for a new vehicle. I received great service with professionalism and courtesy. This dealership is the best place to shop for a new vehicle. More

Friendly and competent, there was also a relaxing break room where I could have a good time. room where I could have a good time. More

Best Customer service I've relieved from all the Mitsubishi dealership I've been for service!! I will drive 1 hour just to get it service here , From now on!! Customer service is #1!!! Mitsubishi dealership I've been for service!! I will drive 1 hour just to get it service here , From now on!! Customer service is #1!!! More

The team took good care of me. Swift process. Totally happy with the experience and outcome. Swift process. Totally happy with the experience and outcome. More

Professional, attentiveness, knowledgeable staff who are very friendly and knowledgeable about their products and their services very friendly and knowledgeable about their products and their services More

Every time I go to Mitsubishi, I always get the friendly service that every customer needs. service that every customer needs. More

I have gone through this rating process 3 times now. Don't ask again. I can still go to The BBB. Don't ask again. I can still go to The BBB. More

Awesome ,great service,on time ,friendly,standby work performance 👏 great conversations,satisfaction priced normal,great smiles and people's performance 👏 great conversations,satisfaction priced normal,great smiles and people's More

Great job and great workmanship! Fixed all my issues and beyond. Highly recommend them, for all your Mitsubishi needs. Fixed all my issues and beyond. Highly recommend them, for all your Mitsubishi needs. More