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City Volkswagen of Highland
Highland, IN
1,547 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,547 reviews
May 31, 2024
After setting an appointment to see a specific car & it being confirmed 45 minutes before arrival, I was told that car was sold 40 minutes prior. Getting the run down that this is sales & blame continually being confirmed 45 minutes before arrival, I was told that car was sold 40 minutes prior. Getting the run down that this is sales & blame continually being pushed off on the next person, Moises was the only one I dealt with that kept his word, apologized for his coworkers, & got the deal done. I, personally, will not do any more business at this dealership, but feel that Moises deserves a great review. He was all about the customer service aspect rather than “sales-y” & financially focused. He’s great at what he does. Thanks again Moises! More
by Colleen.lamancusa
Employees Worked With
Helpful May 31, 2024
Mike was very knowledgeable and professional. He took the time to answer all my questions and I did not feel rushed or pushed to make a purchase. I will definitely refer him to my family and frie He took the time to answer all my questions and I did not feel rushed or pushed to make a purchase. I will definitely refer him to my family and friends. More
by jessietucker2000
Employees Worked With
May 31, 2024
City Volkswagen was very helpful and understood exactly what I wanted. Everyone was very nice. what I wanted. Everyone was very nice. More
by Kaitlyn
May 31, 2024
They find the way to help you find what you are looking for to be your best deal. for to be your best deal. More
by moizavala
May 31, 2024
I've had the pleasure of working with Moises Alvarez at City Volkswagen of Highland for the second time. Moises’ friendly demeanor and no-pressure approach made the entire process stress-free. I appreciat City Volkswagen of Highland for the second time. Moises’ friendly demeanor and no-pressure approach made the entire process stress-free. I appreciated his honesty and straightforward communication throughout. He went above and beyond to find me the car I really wanted. Thanks to Mark Masen for stepping in to finalize. It was a pleasure working with you as well. More
by Staciejhoman
May 31, 2024
Darrin was able to work with me and help me get as close to my desired payment as possible. to my desired payment as possible. More
by lolivas1307
May 31, 2024
I was referred to Moises not knowing what to expect(my usual car guy no longer sells cars), but it was a great experience. He kept us laughing and well informed throughout the whole process! Until my guy usual car guy no longer sells cars), but it was a great experience. He kept us laughing and well informed throughout the whole process! Until my guy starts selling cars again, I will send everybody I know to see Moises over at City Volkswagen! More
by coverme2673
May 31, 2024
Great experience! Mike Logan was an awesome salesman, I love my new Jetta! Thank you! Mike Logan was an awesome salesman, I love my new Jetta! Thank you! More
by Mitchelllee199
May 30, 2024
Loved lameshia! !! She was so patient and answered every question we had. Never pressured us or made us feel uncomfortable. !! She was so patient and answered every question we had. Never pressured us or made us feel uncomfortable. More
by Verachris89
May 30, 2024
I had an amazing experience with Moises! His customer service was top-notch, and exceeded my expectations. I highly recommend them to anyone looking for a new or used car ,excellent service. His customer service was top-notch, and exceeded my expectations. I highly recommend them to anyone looking for a new or used car ,excellent service.” More
by George
