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Chapman Ford Lancaster

Lancaster, PA

4.9
992 Reviews
At Chapman Ford of Lancaster, serving our customers is our #1 priority. Buying a new vehicle is a big investment, and choosing a vehicle can be a difficult decision to make alone. Whether you're looking for the comfort of the newly-redesigned Ford Fusion or the power of the F-150, we have experienced sales staff to guide you through the multitude of models available and find the one that's right for you. You won't find any tricks, gimmicks, or games in our showroom-- we're here to give you the best deal possible on the vehicles you need. We are available by phone, by e-mail, and in person to answer questions throughout the entire purchase process. A lot has changed in the industry since Chapman opened its doors over three decades ago, but our conviction hasn't. Our commitment to honest business practices and hard work have made us a market leader, and we're sure that you'll agree once you've experienced the Chapman difference yourself. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the Back of your car or truck, you've probably paid too much". We look forward to serving you!
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1485 Manheim Pike

Lancaster, PA

17601

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Showing 992 reviews

May 31, 2024

J. Hatzis was great. To the point - was perfect for me and my husband. We left with our brand new 2024 Bronco and was very happy with the quickness J. Hatzis provided. More

by Mommawolf
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mummau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hatzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Such great service that I have been to him two times in less than three months to purchase vehicle. I will come back a third time when necessary! More

by RR
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Recommend Dealer
Yes
Employees Worked With
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Erik was awesome and delivered everything as promised. I love my new Explorer, it’s just perfect. Everyone at this dealership was awesome to work with. A great experience! More

by Hollykrallheft
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I purchased a pre-owned vehicle in March and just had a an excellent experience. Their post sale responsiveness is great. I appreciated it so much that when I needed to replace a different vehicle, I wen More

by RR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Erik Janco was great to work with in securing our new vehicle. He was very professional, listened acutely to our situation and went over and beyond helping us with our unique insurance and title situati More

by Cass73333
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Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

They were very helpful and so polite. Erik really knew the details of the F 150 we purchased. His diligence in helping us find a vehicle was amazing. More

by emmybrenner
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

We had been looking for a particular vehicle for a couple months and finally found one at Chapman Ford. John Hatzis showed us the car and made sure that the specifications met what we needed. John and his ma More

by Mark Walton
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hatzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Excellent salesmanship. A true professional. Highly recommend to anyone in the market for a new vehicle. More

by ryankiscaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

We were super satisfied with our experience a Chapman. John Hatzis was our salesman and he found us an excellent deal. He was very patient with us, and found us the right car at the right price. More

by Vulpiscm
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Meshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hatzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN ZAYAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Everything was great. Erik was very professional and helpful. Very easy process. Showroom was neat and clean More

by Jangelo9397
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Janco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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