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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.6
1,493 Reviews
Call Service Center (888) 553-7071

1,493 Reviews of Certified Benz & Beemer - Service Center

Sort by
May 29, 2024

Bryan and Benz Beemer are top notch. I appreciate their customer service and highly recommend you check them out. They beat the Land Rover dealership on pricing by 1/2. More

by Jo Jo G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Certified Benz & Beemer responded

Dear Jo Jo: We are delighted that you appreciated our outstanding customer service and even better process in our Service Department. We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again.

Helpful
May 26, 2024

Brain in service is AMAZING! ! So glad you are back… Great to see you Jack & Lee..Thx again CBB!! More

by Katie Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Certified Benz & Beemer responded

Dear Katie: You are very welcome Many of our customers agree with you that Bryan is amazing! We will be sure to share your high praise with him, Thanks for choosing CBB and we look forward to being there for you in the future.

Helpful
May 16, 2024

Great customer service respectful and knowledgeable highly recommend to a custom Not keeping customers waiting always a good update More

by Ko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Certified Benz & Beemer responded

Dear Ko: We really appreciate you taking the time to share your positive feedback with us. We are grateful for the opportunity to earn your business and look forward to working with you again.

Helpful
April 17, 2024

Awesome service and very communicative with my car in the shop! Great car wash after! More

by Alixxavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Certified Benz & Beemer responded

Dear Alixxavila: We really appreciate you taking the time to share your very positive experience with our Service Department. Your kind words and support are appreciated. Please let us know when we can ever assist you again in the future.

Helpful
April 15, 2024

Service was stellar! Everytime I take my vehicle in I am always taken care off worthy of 5 stars. Sevice Manager Bryan Sullivan went above and beyond during the entire pr More

by Tim S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Certified Benz & Beemer responded

Dear Tim: We love hearing from repeat customers---especially when they are as happy with how they were treated as you were! Thanks for letting our customers know about how well Bryan treated you with your recent visit to our Service Department. We are grateful for your continued support and look forward to being there for you in the future.

Helpful
April 03, 2024

Brian was very easy going and really kept me informed regarding my service. He was genuine and completed what he said he would do. I highly recommend him and I will see him again soon. More

by CMM3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Certified Benz & Beemer responded

Dear CMM3232: We really appreciate you taking the time to let our customers know about Bryan outstanding customer service. Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future,

Helpful
March 17, 2024

I took my wife's 530i to get serviced w Mark. Mark is a great guy and easy to work with. They did a great job on my wife's car and they even washed it. Very happy w thier services. Will definitel More

by tmosqueda71.tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark from service
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Mar 18, 2024 -

Certified Benz & Beemer responded

Dear tmosqueda71tm: Thanks so much for your 5 Star review! We couldn't be happier that Mark helped your wife and you with the recent service performed on your BMW. We are grateful for your business and excited that you intend to return in the future. We look forward to providing you with another high-quality experience when you do.,

Helpful
March 13, 2024

Excellent service this past weekend from start to finish with CBB! We came for service on my wife's BMW which she purchased a year ago, and ended up trading in my vehicle which I purchased from CBB in 2019! More

by Erik B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Al Taay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2024 -

Certified Benz & Beemer responded

Dear Erik B: First, we love to hear from our repeat customers! Second, we cannot thank you enough for you sharing your very positive feedback with us. Third, it is important that you received outstanding customer service from both our Service and Sales Departments. Finally, we are grateful for the opportunity to earn your business again. We look forward to being there for you to assist with all of your future automotive needs.

Helpful
March 12, 2024

Very friendly, was welcoming first visit. For an first experience I’ll say this went well. More

by Irene mk
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Certified Benz & Beemer responded

Dear Irene: Thanks for sharing your positive feedback with us. We really appreciate the opportunity to assist you. Please let us know when we can serve you again in the future.

Helpful
March 11, 2024

Initially was disappointed about miscommunication from service, asked to speak to Dale. We had a great conversation and he made things right. Very impressed, and will go back again and start again. Thank More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale, Service Manager
Report | Print
Mar 12, 2024 -

Certified Benz & Beemer responded

Dear DC: You are very welcome and thanks so much for the A+ & 5 Star review! We really appreciate you giving Dale the chance to cure the initial miscommunication that you encountered. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

Helpful
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