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Carman Chrysler Jeep Dodge

New Castle, DE

4.1
1,061 Reviews
Welcome to Carman Chrysler Jeep Dodge Chrysler. Jeep. Dodge. These are the vehicles that true driving enthusiasts dream of. Whether looking for unbeatable luxury, unsurpassed off-roading abilities, or all-around durable rides, these are the brands that drivers can trust and be proud to man the wheel of. At Carman Chrysler Jeep Dodge serving Elkton, MD and Pennsville, NJ, we are proud to offer our shoppers a full inventory of these top-of-the-line rides. Elkton, MD Chrysler fans with an eye for great design and a taste for on-road fun will love the brand-new 200 and 300 models that grace our lot. Family-minded shoppers will also be impressed by the well-equipped Town & Country models available. Pennsville, NJ Jeep fanatics, we can help you fulfill your sense of adventure by getting you behind the wheel of some of the greatest off-roading mavens available. Our selection of Wranglers, Grand Cherokees and other Jeep vehicles is always stocked, and these cars are ready to conquer the outdoors with you. And of course, all driving enthusiasts will find the quality they desire and the features they require in our brand-new Dodge lineup. With Journey and Grand Caravan models for family drivers, Charger and Challenger rides for muscle-car fans, the Dart for commuters, and more, every driving enthusiast- no matter their needs- will find the perfect vehicle on our lot. Pennsville NJ Chrysler Jeep Dodge Fans Enjoy a One-Stop-Shop At our Chrysler Jeep Dodge dealership serving Pennsville, NJ, we make it convenient for our customers to have all of their automotive needs filled in one location. We also have a fully-stocked used cars inventory, a finance department, numerous service and auto repair bays, and a full OEM parts inventory on site. So whether you are looking for a brand new Dodge, need an oil change for your Jeep, or are just looking to customize your Chrysler, we can help. Come visit us today and see why NJ, MD and DE drivers have been cho
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196 South DuPont Highway

New Castle, DE

19720

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Showing 1,061 reviews

June 04, 2024

Can I give you less than one star. My vehicle was in for inspection and the technician put the car on the lift. Somehow, well doing something they snapped something with the transmissi More

by Alihoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Triboletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Huey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Carman Chrysler Jeep Dodge responded

Well there is a little more to the story here. The Jeep is 15 years old and yes it drove in the shop. Our techinician went to place the Jeep in park and the shifter cable bushing snapped. This is a common problem on older Jeep and it can happen at any time. The shifter cable is located above the transmisssion, pulling the jeep in the bay would not cause this to brake. Customer was upset, which we understand their position. This is nothing that we did that casued this , or anything we could of prohibited. The cost to repair is about $700 and they want us to pay for it. Then they will pay for the part only...we pay the labor. we declined. The customer called the police and demanded they do something since we damaged their Jeep. They then threated socail media and reviews.... Again if we caused to happen we would be more then happy to take care of the repair. Joe Triboletti Carman CJDR General Mgr

February 26, 2024

Al has been helping me with a car inquiry. Great communication and professionalism. Thank you More

by cddavis1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Grandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Carman Chrysler Jeep Dodge responded

Thank you for the nice comments and 5 star review. We appreciate you taking the time to review Martin Honda. We are glad to have you as a member of the Carman CDJR customer family. Enjoy your new Jeep. Carman...Driven by the Best!

February 24, 2024

Joe T, Nico, and the entire crew are the most trusted dealership experience I have worked with. I have been buying cars there for years. Honest and trustworthy group of individuals. I have countless e More

by danteguerrieri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Grandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Carman Chrysler Jeep Dodge responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are honored that you remain a valauble member of the Carman CDJR customer family. Enjoy your new Jeep. Carman...Driven by the Best!

February 03, 2024

Al Grandell was wonderful helping me to purchase a Jeep Cherokee. Al is knowledgeable, kind, and patient. I love my Jeep! Thank you Al for everything! More

by Silvia J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Grandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Carman Chrysler Jeep Dodge responded

Thank Silvia for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are excited to have you as a member of the Carman customer family. Enjoy your new Jeep Cherokee. Carman...Driven by the Best!

January 11, 2024

ER DODGE JEEP! On at least 4 occasions, I brought my 2017 Ram Longhorn in for a failure of my air suspension system. My truck lowers completely down to its lowest p More

by workaholic7467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Triboletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Marino
November 29, 2023

The entire staff was very knowledgeable, helpful and personable. Experience was friendly and easy to navigate. More

by hkyelberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pepeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McDermitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Johnson
Nov 29, 2023 -

Carman Chrysler Jeep Dodge responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are glad to have you as a member of the Carman CDJR customer family. Enjoy your new car. Carman...Driven by the Best! Celebrating 50 years of serving our community.

August 05, 2023

Joseph is rude and disrespectful they lack in providing care and respect for customers and their vehicles. Being treated as a liar and As a professional business they MUST do better to take care of custome More

by zsrs
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Triboletti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2023 -

Carman Chrysler Jeep Dodge responded

When ever there is a disagreement between 2 party’s , one is always Rude if other party doesn’t agree. Customer stated we had damaged their wheel in service, while we did an oil change. Our service lifts are not ride on lifts , they lift from below the vehicle. Is it possible, of course anything is possible. This is highly not probable though. We offered to have a wheel repair company repair the wheel at no charge , as god will. Customers father in refused repair and demanded we replace the rim. We denied that , now we are rude. At this point we left our offer on the table and we stand by this. Now have we made mistakes before, absolutely. We have no issues doing a repair as good will.

Aug 07, 2023 -

zsrs responded

I don’t think anyone takes “mistakes” lightly when it comes to their hard worked/earned brand new belongings so of course frustration sets in ESPECIALLY when it comes to your kids hard worked for belongings! We spend good money on our cars and expect to enjoy them before its values depreciates. Also we raised our kid to be honest and caring so the fact your basically saying he’s lying about the damage is ridiculous he definitely isn’t lying about the spill of oil all over the place (all over my driveway) that you assumed was cleaned up by the new tech that was “guided” while moving the vehicle. Are you going to pay to have the oil all over my driveway cleaned? Damage is done move on and do what you have to and we’ll do the same! Thanks

May 11, 2023

Customer service experience, friendly, communication is upfront and timely, ready to go no long wait times More

by Snugent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Carman Chrysler Jeep Dodge responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new ride! Carman is celebrating 50 years of serving our community. Carman..Driven by the Best!

April 12, 2023

Kevin was amazing! ! No pressure sale answered and explained all my questions regarding vehicle safety and features. Definitely recommend everyone to go visit Kevin at C More

by Laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McDermitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Carman Chrysler Jeep Dodge responded

Thank you Laurie for the great comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new ride! Celebrating 50 years of serving our community. Carman..Driven by the Best!

April 03, 2023

My salesman Joel C is by far the best representative I’ve met in the 40 yes I’ve been buying vehicles. He’s very knowledgeable and takes his time thoroughly explaining everything. Mr Joel has definitely rais More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pepeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mayberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Triboletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Johnson
Apr 04, 2023 -

Carman Chrysler Jeep Dodge responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Chrysler Dodge Jeep Ram. We are happy to have you as a member of the Carman CDJR customer family. Enjoy your new Ram. Carman..Driven by the Best! Celebrating 50 years of serving our community.

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