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Capital Hyundai Of Jacksonville
Jacksonville, NC
818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 818 reviews
June 12, 2024
I believe the service was good although my car had a broke park and was told that I need a lot of work for a car that is barely driven and only has 19900 miles and is 2.5 year’s old . broke park and was told that I need a lot of work for a car that is barely driven and only has 19900 miles and is 2.5 year’s old . More
by SMITHC1
Verified Customer
Helpful June 11, 2024
I love going to Capital Hyundai of Jacksonville for my car maintenance. The guys are very friendly and helpful. They really listen to what I am telling them about what's wrong with the car then they will car maintenance. The guys are very friendly and helpful. They really listen to what I am telling them about what's wrong with the car then they will get it fixed. It's a friendly atmosphere, love it More
by GIN56
Employees Worked With
Shane Colyer is the main one who always take good care of my car service and make sure that everything is up to date. He is very professional and very friendly.
June 10, 2024
I didn’t know about a recall but took care of it. Pleasant personality. Nice guys/gals. Pleasant personality. Nice guys/gals. More
by Art
June 09, 2024
The workers were very respectful and made it way to understand what services I needed done. understand what services I needed done. More
by MALDEENTHOMAS
June 06, 2024
Justin already knew what I was there for, very polite and courteous. Very fast turn around time. courteous. Very fast turn around time. More
by COMMITMENTTOEXCELLENCE1979
Employees Worked With
June 06, 2024
Great group of people. Give them the time they need and they will do their best at solving your issues with your vehicle. Give them the time they need and they will do their best at solving your issues with your vehicle. More
by Jay Brown
Employees Worked With
Other Employees :
Michael Allen
June 06, 2024
good 👍 my friend hu but they are still 👍 next I will like to change my mote like to change my mote More
by jeannelson212
Employees Worked With
June 06, 2024
I took my car in today for a recall and it was running fine. It started blowing thick smoke out the tail pipe as soon as I pulled on to hwy 17. I immediately turned around and brought it back. I was told fine. It started blowing thick smoke out the tail pipe as soon as I pulled on to hwy 17. I immediately turned around and brought it back. I was told the smoke is normal?.and would stop . I have driven it around town today and it still blows smoke when taking off ( thru 2nd Gear). I hope this is normal and will stop.will it ? Brian Reilly More
by ETL5173
Employees Worked With
June 05, 2024
On 5/13/ 2024, I went to get an oil change and a car inspection. I was told that I needed an additional 1427.96 work done on my car. I have had no problem with my car. The service guy Shane Colyer said inspection. I was told that I needed an additional 1427.96 work done on my car. I have had no problem with my car. The service guy Shane Colyer said my Inner Boots Axel need to be replace. I told him I don't have that kind of money. I decided to go get a second opinion from another dealership mechanic, whom I trust. The mechanic took my car to service. After carefully inspecting my car he told me that all I need was for my clamps to be tighten, which he did. Be careful when you take your car to this dealership. I belive they take advance of single woman. Let me make the decision about what I want done to my car, not you!! When something as smiple as tighting a clamp or spending 1427.96 dollars. BEWARE OF THIS DEALERSHIP. I WILL NEVER GO THERE AGAIN!!!! More
by Leadinglady
