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Brickell Mazda

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,669 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,669 reviews

May 31, 2024

I already wrote my review, but I’ll say again that my experience was excellent thanks to Mr Luis Obregon. He went above and beyond to make sure all my questions were answered and made me feel very comfor More

by XOUXERES
Recommend Dealer
Yes
Employees Worked With
Luis Roberto Obregon Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024

Execelente atención, muchas gracias por resolver lo de mi carro, muy satisfecha con el trabajo. More

by BALCARCELCLAUDITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024

Excellent customer service in getting my car serviced and fixed in a timely manner. My scheduled repair was handled in a timely manner. More

by MWONG226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024

The place is always clean and very welcoming. The staff is great and very friendly. More

by ALEXGINARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

Juan Cil was very helpful explaining repairs, also very patient. He was excellent!!! Also Mica was very nice Thanks!!! More

by SROZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

Me siempre son muy amables, siemrpe me ha atendido Victor leiva, presta un excelente servicio, comunica todos los acontecimientos mientras se esta realizando el servico, responde todas las preguntas o dudas More

by GABRIELADGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024

En Brickell Mazda el senor Jorge Amores, y el financista me ayudaron a sacar un CX-50 con solo 7 millas, con un execelente negocio muy conveniente que no me ofrecieron en ningun otro consesionario. Excelen More

by BRAYANURIZA2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Amores
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May 23, 2024

I had to wait 3hours for a maintenance, If I hadn't asked for my vehicle it would have been 5 hours, unacceptable!. This hadn’t happened to me before in any dealer, at the end the advisor didn’t tell me any More

by JONATHAN.PICON09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Leiva
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Brickell Mazda responded

Thank you for taking the time to provide feedback through our online survey. We value your opinion and take all feedback seriously as it helps us improve our services. We are truly sorry to hear that your recent experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience or dissatisfaction you may have experienced. Rest assured that we are committed to addressing the issues you raised to ensure that they do not occur in the future. Your feedback is invaluable to us, and we appreciate the opportunity to learn from your experience. If you would like to discuss your concerns further or if there is anything specific we can do to make things right, please don't hesitate to contact us directly at Service Manger. Once again, we apologize for any shortcomings during your visit and thank you for bringing them to our attention. We hope to have the opportunity to serve you better in the future.

Helpful
May 23, 2024

I recently had the pleasure of working with Victor at Mazda Brickell, and I couldn't be more satisfied with the experience. Victor was incredibly helpful throughout the entire process, always keeping me More

by sergio.h.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024

This Mazda dealership on eighth Street is knowledgeable and attentive to all my needs whenever I have any concerns or need any car services More

by AXG410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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