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Brent Brown Toyota
Orem, UT
7,021 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,021 reviews
May 31, 2024
Its always great service at Brent Brown Toyota. They go out of there way to make it a good experience! They go out of there way to make it a good experience! More
by MELON_61
Verified CustomerEmployees Worked With
Helpful May 31, 2024
Joel said it would take an Hour fifteen minutes and thats what it took. Thank you!! what it took. Thank you!! More
by dc6rouin
Employees Worked With
May 31, 2024
This was not a great experience. It took over 3 hours for an oil change It took over 3 hours for an oil change More
by danbastian
Employees Worked With
May 30, 2024
Worked with Brock DeLuca most of the time and he was great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! More
by Tmeztausc
May 30, 2024
Lina was exceptional. Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car need Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car needs. More
by jwmontgo
Employees Worked With
May 30, 2024
Milani was wonderful. She explained everything and took good care of me, answering all of my questions. She explained everything and took good care of me, answering all of my questions. More
by bryan74
Employees Worked With
May 30, 2024
Disorganized service dept staff wasted my time by not ordering the parts I needed then downplaying that I would need to leave my Tacoma the weekend (job was supposed to be started and finished on a Frida ordering the parts I needed then downplaying that I would need to leave my Tacoma the weekend (job was supposed to be started and finished on a Friday). More
by rickmx
Employees Worked With
May 30, 2024
We bought from Brent Brown because of Lani in the Service Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family ve Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family vehicle -- which means that we stick with Toyota because of the excellence in service. Ismael was great and answered all of our questions. Dallas took care of us on the warranty and maintenance side. And I never felt like we were left waiting for long periods of time. All in all, a great buying experience! Highly recommended. More
by Jeromyhall
Employees Worked With
Other Employees :
Lani, in the services department
May 29, 2024
Easton was awesome! He’s a great dude and he really took care of us and stayed dialed in for the whole process. He’s a great dude and he really took care of us and stayed dialed in for the whole process. More
by adam@nanohydr8.com
May 28, 2024
The service center used to be great you would be in and out in less than an hour for an oil change and that would be a walk in w/o an appt. Now that you make an appt it is 2 hrs. This time there were pe out in less than an hour for an oil change and that would be a walk in w/o an appt. Now that you make an appt it is 2 hrs. This time there were people that came into the waiting area after me that got their service done before me. The center used to be very friendly, nice and informative not so much this time. When I got into to my car the passenger seat was laid completely back touching the back seat not sure why that was like that. More
by lungricht
Employees Worked With
Do not know the name
