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Boucher Buick GMC of Waukesha

Waukesha, WI

4.6
1,042 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,042 reviews

June 11, 2024

Service was professional and courteous. The vehicle was done in an efficient manner as well. More

by JimB19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you, Jim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Boucher Buick GMC of Waukesha, we look forward to having you as one of our valued customers for many more years to come! Dwight Johnson Service Manager 262-409-2600

June 10, 2024

Worked with Mark on buying my wife her first new car. A 24 Buick Envista. Had the best experience at a dealership that I ever had. Mark was very helpful and informative but never pushy. Mark has great co More

by Mshack1978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Halbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words for Mark, and for taking the time to leave us this wonderful feedback! Congratulations on your new 2024 Buick Envista! Scott Teigland General Sales Manager 262-409-2600

June 04, 2024

We have been customers for about twenty or so years. During that time, the service we received has been nothing but perfect by very kind people. EVERYONE has been great! I wouldn’t think of having our c More

by jpbreidster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dwight Johnson Service Manager 262-409-2600

June 04, 2024

Notable customer service. , I will not buy anything from them again. . My experience with them was horrible. More

by jarvismccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dwight Johnson Service Manager 262-409-2600

May 31, 2024

Worked with Kasey Kraus in the service dept and she was very professional and courteous More

by JODIEG612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Kraus
Jun 03, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

May 31, 2024

I paid for the suv and was later informed that had only one key fob, I was as told it had two, salesman said he couldn’t check because of a power problem at dealership, that kept him from opening the key b More

by THOMASAHOPPE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregory Prince
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you for this feedback. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Teigland General Sales Manager 262-409-2600

May 27, 2024

The entire process was smooth and efficient, thanks to Nick! Making the buying process stress-free and enjoyable. Overall, I highly recommend Nick and the dealership to anyone in search of a quality SUV More

by kashalee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that Nick had the opportunity to provide you with great service. We thank you for choosing Boucher Buick GMC of Waukesha! Scott Teigland General Sales Manager 262-409-2600

May 22, 2024

Thankful for the sincere care I received during sales time and the great service following. More

by GMARSCHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Teigland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dwight Johnson Service Manager 262-409-2600

May 22, 2024

Went in at 8 am for an oil change and still took over 2 hours. They knew I was waiting in the lobby too. More

by Rpiton001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Buick GMC of Waukesha responded

We appreciate your business and apologize for the long wait. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Dwight Johnson Service Manager 262-409-2600

May 20, 2024

Professional team all around! Alex was very knowledgeable and thorough listening to our needs and delivering the right car for us! Highly recommend the entire Boucher Buick GMC ex More

by RFTATE
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Boucher Buick GMC of Waukesha responded

We are so glad that we had the opportunity to work with you, and that Alex could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Teigland General Sales Manager 262-409-2600

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