Bob Howard Hyundai

I had rated this dealership 4 stars when I first got my car but now, it’s down to 1 star. They didn’t even send me my title within the timeframe they were supposed to. Had to call sooooo many times just to car but now, it’s down to 1 star. They didn’t even send me my title within the timeframe they were supposed to. Had to call sooooo many times just to figure out what the problem was. And now I can’t seem to get them to send the check (for tag and title) that was financed into my payments. Definitely my worst car buying experience More

Customer service was great very professional and very clean environment. I was able to get my car back in a very fast manner. clean environment. I was able to get my car back in a very fast manner. More

Brought my car into the service center for a check engine light covered under warranty and they had my car for over a week and the very day I drove it home the check engine light came back on. I took it to a light covered under warranty and they had my car for over a week and the very day I drove it home the check engine light came back on. I took it to autozone to see what the light was for and it was the exact thing I brought it in to get serviced for. About 3-4 months of driving with the check engine light on I took it back to the same dealership service center to have the same problem fixed for a second time. The second time was quicker service only a couple days and when I picked it up no check engine light. Next morning on my way to work the same check engine light for the same exact thing. Now my car is not under its 100k mile warranty and I still have the same issue I started with. I do not recommend this place or Hyundai cars in general they are cheaply made and disposable cars. Don’t waste your time with these people. Spend a little more money and get you something that won’t crap out on you. The dealership wanted me to leave a 5star review and incentivized me with A full tank of gas if I did. What a waste of time this place has been. More

Worst experience I have ever had buying a car. We agreed on the price, but were lied to on the HONDA RECALL. Sales person said it had been taken care of, however when I called BH Honda in Edmond t We agreed on the price, but were lied to on the HONDA RECALL. Sales person said it had been taken care of, however when I called BH Honda in Edmond they confirmed nothing had been done. A second key fob was to be provided, which hasn't happened. I drove down to the dealership but was told they needed the car and the one fob we have in order to program the second one. I agreed to bring the car back when they are ready. It's now 2 week later and still no call. Warning to ALL PROSPECTIVE buyers, new OR used, STAY AWAY FROM THIS DEALER. THE SALES GROUP LIES. GET EVERYTHING IN WRITTING. BETTER YET, GO TO ANOTHER DEALER. More

This dealership has always provided decent services since I bought the car the 9 years ago. I bought the car the 9 years ago. More

Fast, efficient service. Advisor was friendly and knowledgeable. Explained everything in detail and answered my questions. Advisor was friendly and knowledgeable. Explained everything in detail and answered my questions. More

Issues with our car are computer related and the person we worked with, Marlee has tried to do her best to assist us. Even though she knows our frustration, she has been cordial and helpful. we worked with, Marlee has tried to do her best to assist us. Even though she knows our frustration, she has been cordial and helpful. More