Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I Spoke to Tom Anderson and he was an amazing person to talk to. His experience in the field and honesty definitely made me feel that the vehicle I was getting had no hidden secrets. I spoke to Terry Bryan talk to. His experience in the field and honesty definitely made me feel that the vehicle I was getting had no hidden secrets. I spoke to Terry Bryan and other people along the way and they were just as helpful and honest like Tom. I would definitely buy another vehicle here. Maybe it will be that Hummer EV. More
I appreciated how everyone was helpful and they were concise. They cared about what we wanted. They know what they had and could offer a quality vehicle concise. They cared about what we wanted. They know what they had and could offer a quality vehicle More
Great and friendly service. Issue was addressed and repaired professionally and in a timely manner. Issue was addressed and repaired professionally and in a timely manner. More
I was absolutely scammed. They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was the They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was thermostat that caused the sensor glitch. They tried to charge me another 1000 dollars!!!!! I had to talk to three people for them to agree to cover the cost, and I still believe they should reimburse the difference between the thermostat and the part they didn't need to replace. I tried to speak to GM and was told there was no GM that day. Will never be going back to this dealer. More
I sat waiting for the initial check in for about 10 minutes before I was helped. No others on the room minutes before I was helped. No others on the room More
They were very knowledgeable and helpful I am happy how the transaction went thank you the transaction went thank you More
Service department is great & great customer service. I trust them with the service on my truck. Will be taking my truck there again for service. I trust them with the service on my truck. Will be taking my truck there again for service. More
Luigi was very accommodating with us. I cam in to help my son buy his 1st car, and Luigi made sure the process was smooth, and informative I cam in to help my son buy his 1st car, and Luigi made sure the process was smooth, and informative More
I am very pleased with my experience buying a car at Bill Kay Buick GMC Juana Teran was a pleasure to work with. She is professional and her experience shows every step of the way Juana kept me informed of Kay Buick GMC Juana Teran was a pleasure to work with. She is professional and her experience shows every step of the way Juana kept me informed of each step and answered my questions throughly I would definitely recommend Juana to my friends and family Bill Kay is lucky to have such a great salesperson and team member on their staff More
had pleasant experiance shopping for new truck. Have known roger fowler for years and has always been honest and forthright with me . Your dealership is lucky to have a man of his stature. Thanks Have known roger fowler for years and has always been honest and forthright with me . Your dealership is lucky to have a man of his stature. Thanks roger for your continued commitment to customer satisfaction and servicel More