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Big Star Cadillac
Friendswood, TX
2,060 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,060 reviews
June 13, 2024
Great experience, My boy Mayo took great care of me. Everything was fast and I got to drive off the same day. Everything was fast and I got to drive off the same day. More
by ngalmiche91
Verified CustomerEmployees Worked With
Helpful June 13, 2024
No real issues with them. They didn’t wanna budge any money at all off of price. The cold have given me something off even a little bit. Other than that the experience was goo They didn’t wanna budge any money at all off of price. The cold have given me something off even a little bit. Other than that the experience was good and I would purchase from them again. Overall good experience More
by probs85
June 13, 2024
Typical dealership tricks, attempted to tack on an over inflated dealer add on package that did nothing but increase dealership profit. They took it off without much argument however I have a feeling that inflated dealer add on package that did nothing but increase dealership profit. They took it off without much argument however I have a feeling that they jacked up the money factor on my lease to compensate. More
by Stephen
Employees Worked With
June 13, 2024
Great service. Went in for oil change and was in and out in no time. José was very cordial and helpful. Went in for oil change and was in and out in no time. José was very cordial and helpful. More
by lori_luv2004
Employees Worked With
June 13, 2024
Everyone is so nice. Daisy went so far out of her way to help me and provide the best deal. Daisy went so far out of her way to help me and provide the best deal. More
by hcso570
June 12, 2024
Good fast service told them what i wanted and they got it done for me done for me More
by landonmattatall
Employees Worked With
June 11, 2024
Love the experience and friendliness and helped and did what they needed to get me in a car..definitely come back what they needed to get me in a car..definitely come back More
by Nvm1003
Employees Worked With
June 09, 2024
If it wasn't for Gary I would not set foot in your dealership period dealership period More
by MARKMACHALA
Employees Worked With
June 09, 2024
2nd vehicle purchase in May with Lisa Velasco! !!! Great service!! Big Star Cadillac is where the majic happens. But side note, y’all should be renamed Velasco Cadillac!!!!! !!! Great service!! Big Star Cadillac is where the majic happens. But side note, y’all should be renamed Velasco Cadillac!!!!! More
by Rmwilliams62
Employees Worked With
June 09, 2024
I got a very good service from the salesman Philip and also from Deyme she helped with setting and stuff, However the service was very good but I was surprised that the car the XT4 2024 doesn’t have a f also from Deyme she helped with setting and stuff, However the service was very good but I was surprised that the car the XT4 2024 doesn’t have a front parking assistant and no front sensor at all ! I ordered the car with all the security, safety and driving assistance options and this was my priority in the car!! and I got the car with no front parking assistance even with the 360 cameras that it has! I’m just wondering what is the purpose of ordering a car with 360 cameras and no sensors in the front! No warning at all when you park and get close to any objects! I had an XT4 2021 before and it has front sensors!!! Nothing to do with the dealership at all, they were very helpful but i would like to address my concerns to GM and Cadillac factory about this big issue and mistake! No cars on the roads now without sensors!! Even the cheap ones! One more thing the car came from the factory with a blemish on the panel right by the rear light and they offered me to fix it at the dealership! Even the resolution of the backup camera was much better in my 2021 than this new one , I can’t really imagine that ! I was expecting better quality and resolution! More
by CHAMATA
