Big Star Buick GMC
Baytown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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The staff is very helpful and polite. The waiting area is clean. The wait time however is extremely too long. Every time I’m there it’s for at least 4 hours. Even for just an oil change. The waiting area is clean. The wait time however is extremely too long. Every time I’m there it’s for at least 4 hours. Even for just an oil change. Overall, it’s a positive experience. More
I will 100% recommend Big Star Buick GMC. The day I went to trade in my vehicle, I came home with the one I wanted. Sandra Guevara helped so much, she took her time and made us feel comfortab The day I went to trade in my vehicle, I came home with the one I wanted. Sandra Guevara helped so much, she took her time and made us feel comfortable… Sandra was very knowledgeable, and very attentive to detail. In all great customer service. Thank you More
Great help. Guide me to the right direction to where I needed to be. And great at explaining paper work wise. Guide me to the right direction to where I needed to be. And great at explaining paper work wise. More
Lack of communication between the parts and service departments. Also a lack of communication with customers. It took over 6 months to have warranty work completed on our new truck. departments. Also a lack of communication with customers. It took over 6 months to have warranty work completed on our new truck. More
He is the best! ! The most helpful person is the bussiness!! Please I recommend him for all your questions and sales opportunity's. If you buy a car. Call this man . ! The most helpful person is the bussiness!! Please I recommend him for all your questions and sales opportunity's. If you buy a car. Call this man . You wont be let down. HE WILL GET YOU THE BEST DEAL!! More
They let my truck inside expose to weather is all wet and they give it to me like that, took it back to get it fix, is been almost two weeks and nothing yet…@ least I have a loner because I file a complaint… they give it to me like that, took it back to get it fix, is been almost two weeks and nothing yet…@ least I have a loner because I file a complaint….go some where else More
If I could rate a zero star I would. This place is horrible. They are xxxxxxxx and try to take you for everything you have. They are very shady and deceptive. Take your business to This place is horrible. They are xxxxxxxx and try to take you for everything you have. They are very shady and deceptive. Take your business to a more ethical place More