Beverly Hills BMW

Saleh provided us with the best experience we have had at a dealership. Many thanks to him! a dealership. Many thanks to him! More

We have the best service advisor, he's the reason we drive BMW.Don't get me wrong we love BMW but without Gary is not possible. We own an M3 CS and 530 E. He is so knowledgeable, nice, professional a drive BMW.Don't get me wrong we love BMW but without Gary is not possible. We own an M3 CS and 530 E. He is so knowledgeable, nice, professional and yet funny. Alan works in his team, this young man is so polite,hard working, Thank you for all your help. Amanda gets me in loaner in no time, she's so lovely. Thank you to all of you, especially Gary which goes above and beyond. More

I am deeply disappointed with the unprofessional and rude behavior of the sales manager MILTON. During our interaction, he was VERY sarcastic, which made the entire experience unpleasant completely. He openl behavior of the sales manager MILTON. During our interaction, he was VERY sarcastic, which made the entire experience unpleasant completely. He openly expressed disbelief in what I was saying, and his tone was filled with sarcasm and ignorance. He directly looked at my face and expressed that I’m lying. This level of unprofessionalism is unacceptable and reflects poorly on the company. I hope that appropriate actions will be taken to ensure better customer service in the future. More

Purchased a low ow mileage vehicle (12,000 miles) that was originally purchased and subsequently serviced by Beverly Hills BMW Los Angeles, the existing warranty expires August this year. I made my first was originally purchased and subsequently serviced by Beverly Hills BMW Los Angeles, the existing warranty expires August this year. I made my first call May 17th to inquire about the extended warranty options. Calls made May 18, 19, 20, and 21 I was dealt a variety of options from the automated phone service of Beverly Hills BMW. Eventually I was given two names and left messages to inquire about warranty. I was also texting with a representative and was ghosted after I sent the VIN number they asked for. Ten days later no one has called me back. I am trying to purchase BMW warranty from the dealer that sold and serviced the car exclusively and they have not given me any response. More

My salesman Belash Bashooki is the best hospitality and gentle…he is very helpful and respectful gentle…he is very helpful and respectful More

Friendly staff , you at home went you visit to purchase your car from this dealership your car from this dealership More

very satisfied ! !! Excellent customer service. Number one in my book !! Staff are super friendly , alway ask are you okay !!! !! Excellent customer service. Number one in my book !! Staff are super friendly , alway ask are you okay !!! More

Avoid this dealership at all costs. The manager Nida has a terrible attitude with customers. She threw papers on her desk at me and told me she was way too busy to deal with telling me The manager Nida has a terrible attitude with customers. She threw papers on her desk at me and told me she was way too busy to deal with telling me what my payoff amount was. I was simply trying to buy my car Off of her service I will never buy another Bmw. I bought a $100,000 car from them and they treat me like absolute dirt. She refused to look at my statement to tell me what my payoff would be and told me to go somewhere else because she was “very busy and didn’t have time for this I have never felt so disrespected when I have already spent $50,000 on a lease with This dealership. Service department is terrible. Her attitude was the last straw I refuse to ever purchase from this dealership or any other bmw again. Very unfortunate to see this company going downhill the way that they are. Once you purchase from them they could care less about you and all the fake sincerity goes out the window. I will be reporting feedback to the company as well. This woman has no place working for a high end company. More

Received excellent service at Beverly Hills BMW, specifically from Ashkan! He was extremely helpful while trying to help me find my first BMW. He even included some extras which I am very thankful f specifically from Ashkan! He was extremely helpful while trying to help me find my first BMW. He even included some extras which I am very thankful for. Thank you Ashkan!! More