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Benton Nissan of Hoover

Hoover, AL

Overview
Employees
Reviews
Vehicles
4.5
523 Reviews
If you're looking for a new or used Nissan vehicle in the Hoover, AL, area, then Benton Nissan of Hoover is your go-to source. For many years, we've been providing outstanding service to drivers and families around Birmingham and beyond. We carry a massive inventory of new Nissan vehicles for sale, including the Sentra, Pathfinder, Murano and many more models in various packages. With our commitment to excellence and ability to meet your sales, financing, parts and service needs in one convenient location, our dealership is your home for complete automotive care!
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1640 Montgomery Hwy

Hoover, AL

35216

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Showing 523 reviews

May 31, 2024

Rotated tires. Did good job on our Nissan Altima. We have bought last 3 cars at this dealer and hope to do business with them in the future More

by SSMITH0059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

A lot more expensive than previous visits. I have been coming to Benton for twelve years and have never had to pay this much for a service. More

by GRAY0677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Benton Nissan of Hoover responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
May 22, 2024

I really appreciate all the help and support Lathedrick gave me throughout my entire car buying process. He went above and beyond to make sure i was taken care of! If you need a car Lathedrick is definitel More

by jcarnesha4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathedrick Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Benton Nissan of Hoover responded

Hi Jcarnesha4, We are very happy to have provided you with such a positive experience! Thed is amazing. Thank you for taking the time to leave a review! Have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879

Helpful
May 21, 2024

The airbag lights were still flashing when I picked it up and the car died 2 days later. More

by Ebudd15
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Paulick
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Benton Nissan of Hoover responded

Dear Valued Customer, Thank you for making us aware of the issue. I would love to speak with you in order to help resolve the situation, however your review provides no contact information. Please reach out to me at your earliest convenience. Jana Avellana Owner Loyalty Manager (205) 383-1879 Javellana@bentonautogroup.com

Helpful
May 16, 2024

Polite, and professional with everyone I was in contact with. Brought truck in for 2 recalls. More

by jimlowrey
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Benton Nissan of Hoover responded

Jim, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Benton Nissan of Hoover; we look forward to having you as a valued customer for many years!

Helpful
May 14, 2024

Lathedrick was fantastic! He made my process easy and swift! It was seamless, timeless, and effortless. I definitely recommend him!! More

by tytruth5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathedrick Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Benton Nissan of Hoover responded

Thank you for sharing your experience with us! We're happy to hear it went well with Lathedrick and truly appreciate your feedback.

May 16, 2024 -

Benton Nissan of Hoover responded

Tytruth5, We're so glad that Thed was able to go above and beyond your expectations! Thank you for letting us serve you. Have a blessed day! Jana Avellana Owner Loyalty Manager (205) 383-1879

Helpful
May 13, 2024

John is very professional and communicates very well, He truly cares about his customers and makes sure you understand everything that’s going on. More

by Ashley Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Benton Nissan of Hoover responded

We are very happy to hear that John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 11, 2024

My service tech was very knowledgeable and was very informative. I appreciate the time he took with me. More

by sunshinen00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paulick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know their names.
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May 12, 2024 -

Benton Nissan of Hoover responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 03, 2024

Sofia was professional and truly invested in helping me find a vehicle that I was comfortable with. She and Doug were both helpful and answered my questions. They walked me thru the process with ease. It More

by Angela W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia Parmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Benton Nissan of Hoover responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Angela and it's great to hear about your excellent experience here at Benton Nissan of Hoover.

Helpful
April 29, 2024

I had a great time Lathedrick was a 10 out of 10 experience! Come see Thed easiest and swiftest experience yet! More

by tamyakindred6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lathedrick Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Benton Nissan of Hoover responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Lathedrick and all of us at Benton Nissan of Hoover are glad to have you as a customer.

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