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Bell Honda

Phoenix, AZ

4.3
1,091 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,091 reviews

June 13, 2024

Faith Williamson is one o kind. Bell honda is lucky to have her. She restored my "Faith" in your service center. More

by WPO3313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson.
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

I had an excellent experience with all persons who assisted me during the process. No pressure, professional, and cordial. I highly recommend this dealership. More

by carl.rodrigues
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert, Ulises Osuna, Peegee and the Manager whose name I don’t recall, but was not on the list.
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

My advisor Brandon Reyes was so polite and helpful. I had so many questions about my vehicles service history and he took the time to look things up and explain them to me. My oil change was done in th More

by BAUTISTA.NDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

The service department is very thorough and honest. Alexis was my service adviser, and he is quite knowledgeable. More

by BCAMA41Z0Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

I believe I was over charged on labor. I calledand asked to speak to the Service Manager. I was told he was not available and he would call me back. I have not heard from him. More

by kylealford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Jun 13, 2024 -

Bell Honda responded

At your earliest convenience, please reach out to Justin Tran, Service Manager at 602-298-2039, to discuss this further.

June 13, 2024

Crystal is always so amazing to me and takes care of me whenever I need anything! Been coming here for 10+ years More

by Janellz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

They are professional, did good work and responded timely. Joshua is engaging and also knowledgeable. More

by KFIELDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Although the service tried, it seems excessive to charge $150 to troubleshoot a ph9ne connection. More

by Patri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

A cap underneath the battery was left uncapped and oil was all over my engine. Not happy at all. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Yan
Jun 13, 2024 -

Bell Honda responded

We'd like to look into this. At your earliest convenience, please reach out to Justin Tran, Service Manager at 602-298-2039, to discuss this further.

June 13, 2024

Salesperson greeted us at the door as soon as we parked. They verified what we were interested in and brought a vehicle to the shaded area - important in our 105 degree heat. Both Ashley and Keith answered More

by MARI22652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Finney-Nelson 5 star hands down
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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