Beau Townsend Ford - Service Center

Staff at Beau Townsend took great care of me for my oil change, basic care, and recall. It was easy to schedule and they went above and beyond to bring my vehicle back to me during my work day! change, basic care, and recall. It was easy to schedule and they went above and beyond to bring my vehicle back to me during my work day! More

Attitude from girl when scheduling service for a recall on my vehicle when I responded to her question "Did you buy your car from here?" I told her no, it's a Ford recall on my Ford vehicle. Her attitude c on my vehicle when I responded to her question "Did you buy your car from here?" I told her no, it's a Ford recall on my Ford vehicle. Her attitude continued when she told me they'd call with my appointment reminder and I asked for an email or text instead. Drop off was easy and pickup was easy, just a little disappointed that I didn't get my complimentary car wash as there was several cars ahead of mine. (Received a text stating my vehicle was ready for pickup) A few bumps but overall happy. More

Quality dealership with quality service department. Very happy as always. Quality from ownership down. Highly recommend. Very happy as always. Quality from ownership down. Highly recommend. More

Staff friendly but updates were sporadic. Most information came via text rather than phone call. Most information came via text rather than phone call. More

Beth did a wonderful job informing of the problems with my car. She is very easy to work with and talk to. my car. She is very easy to work with and talk to. More

Always great service and quality workmanship. Employees are always courteous and professional. Would highly recommend Employees are always courteous and professional. Would highly recommend More

Friendly staff. Quick in and out time, even on a Friday afternoon. Truck was returned cleaned and in great condition. Quick in and out time, even on a Friday afternoon. Truck was returned cleaned and in great condition. More

They did a great job on my car and delivered it to me when completed. when completed. More

Always prompt, efficient, and great personality of employees. I recommend BTF to friends all of the time!! employees. I recommend BTF to friends all of the time!! More

Breezed in without an appointment on a Saturday morning, and had "the works" completed in about 1.5 hrs. Very professional service in a dynamic environment. and had "the works" completed in about 1.5 hrs. Very professional service in a dynamic environment. More