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Baker Nissan

Houston, TX

Overview
Employees
Reviews
4.9
1,236 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,236 reviews

June 10, 2024

Clean, efficient. Oil change usually cheaper than the quick change places. Print outs showing everything that was checked and the result. No pressure to up sell. Pleas More

by Clcjdc
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Recommend Dealer
Yes
Employees Worked With
Nijam
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June 08, 2024

Baker Nissan never fails to provide excellent customer service when it comes to car maintenance or repair More

by Nissan Dawg
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Recommend Dealer
Yes
Employees Worked With
Amir G
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June 06, 2024

Great dealership I love going there for my service and see old friends I appreciated More

by Jazzbains30
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Recommend Dealer
Yes
Employees Worked With
Amir
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June 03, 2024

I am always treated like family at Baker NISSAN will always drive 🚗 a NISSAN and tell all of my friends to only to come to Baker NISSAN More

by ROBERT
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Recommend Dealer
Yes
Employees Worked With
NAJEE
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May 31, 2024

Great dealership and great service. They have always serviced my car in a timely manner. And most importantly, they are honest. More

by Lizphillips506
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Recommend Dealer
Yes
Employees Worked With
Will
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May 29, 2024

Entire staff is always courteous and helpful. From sales to service, they will make sure you’re satisfied with every transaction. More

by smjohn1165
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Recommend Dealer
Yes
Employees Worked With
Mateo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Najee
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May 24, 2024

I was under the assumption since this is a big company that they would not lie to you and in every ways.sold me a car knowing there was a defected even ,I did not expect this from a big reputable company More

by nick7536
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Recommend Dealer
No
Employees Worked With
Shawn Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024

Friendly service every time excellent staff explaining all service with the customer’s care and concerns at heart More

by maelee7
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Recommend Dealer
Yes
Employees Worked With
Sam Gaspar 5star
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May 07, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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April 20, 2024

The dealership/service center was very reliable, honest, fast, friendly, professional, and very helpful. Exceeded our expectations. More

by asuehs
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Recommend Dealer
Yes
Employees Worked With
Hope Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : For the service department, I do not know how to spell his name. But he has been our service advisor before.
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Apr 21, 2024 -

Baker Nissan responded

Thank you so much for sharing what a great experience you had with us

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April 19, 2024

Purchased a "certified" vehicle and was told the vehicle came with a bumper to bumper warranty up to 100k miles. Discovered the back doors do not lock or unlock. Service would charge $199 to only "diagnose" More

by LIZETH
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Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Castillo
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Apr 24, 2024 -

Baker Nissan responded

Lizeth Aguirre, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 281-897-2267 when you have a chance. Thank you, and we look forward to hearing from you.

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