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BMW of West Chester
West Chester, PA
2,380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,381 reviews
June 13, 2024
Scott was wonderful! I was thoroughly impressed with his knowledge and honesty. I will be referring him to friends in search for a new vehicle. I was thoroughly impressed with his knowledge and honesty. I will be referring him to friends in search for a new vehicle. More
by Bryan Walt
Helpful June 12, 2024
Great sales process and always great service Appointments are easy and very informative. I love the diagnostic videos Appointments are easy and very informative. I love the diagnostic videos More
by dunckel2
Verified CustomerEmployees Worked With
June 12, 2024
It was a pleasure working with Lauren. She was super responsive and very patient when explaining features in the vehicles. I would not hesitate to work with her again. She was super responsive and very patient when explaining features in the vehicles. I would not hesitate to work with her again. More
by Kim
Employees Worked With
June 12, 2024
Highly satisfied with this dealer service. They provide excellent personal attention and care to each client. They provide excellent personal attention and care to each client. More
by ronvickers2631
Employees Worked With
June 11, 2024
Excellent follow up service. Also offered flexible arrangements to meet our schedule; team was very courteous. Also offered flexible arrangements to meet our schedule; team was very courteous. More
by MAENMASSA
June 11, 2024
Appreciated they were able to schedule me promptly. All aspects of my service were professionally handled. All aspects of my service were professionally handled. More
by mlfe279B
Employees Worked With
June 11, 2024
Everyone’s professional. Service was well executed. They even washed my car. Would recommend them. Service was well executed. They even washed my car. Would recommend them. More
by Goedjohn
Employees Worked With
June 11, 2024
Very easy drop off and pickup. Great communication from techs and service advisors! I love the video on your cars health. Great communication from techs and service advisors! I love the video on your cars health. More
by sandrahall1
June 11, 2024
I would never go to another dealer, especially for service unless Bill left. He is a class act! service unless Bill left. He is a class act! More
by Dr Pete C
Employees Worked With
June 10, 2024
Professional, easy to deal with, knowledgable. Willing to discuss needed service, and make suggestions. I have confidence in their advice. Willing to discuss needed service, and make suggestions. I have confidence in their advice. More
by JPENNEYS
