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Scott Gately
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Scott Gately
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
516 Reviews
Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!
Read moreDealership Experience
14 yrs, 9 mos
Industry Experience
14 yrs, 9 mos
Specialties & Trainings
BMW Profiles in Achievement Recipient Gold 2018
BMW Profiles in Achievement Recipient Silver 2017
BMW Profiles in Achievement Recipient Gold 2016
BMW Profiles in Achievement Recipient Bronze 2015
BMW Profiles in Achievement Recipient Gold 2014
BMW Profiles in Achievement Recipient Silver 2013
BMW Profiles in Achievement Recipient Silver 2012
BMW Profiles in Achievement Recipient Platinum 2022
BMW Profiles in Achievement Recipient Gold 2020
BMW Profiles in Achievement Recipient Gold 2019
BMW Profiles in Achievement Recipient Platinum 2021
516 Reviews
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516 Reviews of Scott Gately
Helpful 
May 27, 2024
Thank you, Scott Gately and West Chester BMW for a great experience! I love my new BMW. This was the easiest car buying experience I have ever had. No hassle. No fuss. No gimmicks. No games. I didn't experience! I love my new BMW. This was the easiest car buying experience I have ever had. No hassle. No fuss. No gimmicks. No games. I didn't feel like I was working with a cheesy salesman, but a professional that cared about creating a long-term customer relationship. Because of this experience, I am comfortable in writing this review and recommending Scott (the best dressed salesman of all times) to family, friends, or anyone in the market. More
by Shenise
Other Employees Tagged: John Keenan
May 22, 2024
This is my 7th 5 series from this dealer and I wouldn't buy or service anywhere else. buy or service anywhere else. More
by FINNEGAN2
Verified CustomerOther Employees Tagged: Bill Cosenza
May 17, 2024
Scott was exceptional to work with - knowledgeable, friendly, and patient. I would confidently refer anyone to him and will definitely return to West Chester for my next BMW! friendly, and patient. I would confidently refer anyone to him and will definitely return to West Chester for my next BMW! More
by Laura
May 15, 2024
Scott made the whole process of trading in my car and finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we looked at the X7 - too big for every day driving and parking in tight spots would be difficult. He spent several hours with us and made sure we were happy with a car on the premises. Then our roof rack wouldn’t fit the new car and Scott was very patient and ordered the correct size and will have the new rack and Thule transferred over. This is the fourth car our family has obtained from this dealership even though we don’t live here. Great service and we felt very comfortable going through the transaction of buying my new car. I kept the last X5 for 10 years and put 103K on her. Loved my diesel but I LOVE my new car! Thanks Scott! K. Cruice More
by kathycruice
Other Employees Tagged: John Keenan, Anthony Blubello
May 08, 2024
Great team! The transaction was smooth and seamless. Best car buying experience I have ever had. The transaction was smooth and seamless. Best car buying experience I have ever had. More
by lthompson12
Other Employees Tagged: Wilmer Rodriguez, Nick Capparelli
May 07, 2024
Great experience… the only weak link was the genie training. He needed to know about Apple devices. training. He needed to know about Apple devices. More
by johnrgriffin48
Other Employees Tagged: Kevin Mahoney, Noel Montesano
May 05, 2024
The whole experience was great. The easiest time I have purchased a vehicle . Both Scott and Ian were professional and helpful. I felt like the staff at the dealership were looking The easiest time I have purchased a vehicle . Both Scott and Ian were professional and helpful. I felt like the staff at the dealership were looking out for our interest. Can’t say I felt that before when buying a car. More
by beckww01
Other Employees Tagged: Ian Martin, Noel Montesano , Pendleton King
