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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
685 Reviews
Call Dealership (866) 847-8985
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500 Automall Drive

Roseville, CA

95661

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Showing 685 reviews

June 13, 2024

Super friendly! ! I have always been welcomed with a smile and taking care of in a timely manner More

by aukele04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia
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Helpful
June 12, 2024

When buying new tires please clean them before giving the car back to the customers in the future. More

by tom
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff and Josh
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Helpful
June 12, 2024

I felt it took to long to service my car for oil change/,basic service. Laura could have kept me more timely informed on the status of my car. Average customer service. More

by billmoore101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
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Jun 13, 2024 -

BMW of Roseville responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 790-1990 to discuss what we can do to help.

Helpful
June 12, 2024

I have bought my car here and used. their service and service advisors for the life of 2 cars, Chris who had just started when I got my car is still helping me all these years later. Nic More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
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Jun 13, 2024 -

BMW of Roseville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Helpful
June 07, 2024

Chris has been my service advisor for my past 4 BMWs and he is always amazing. Great service Roseville BMW! More

by Carlacperk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 12, 2024 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 06, 2024

Laura has always made my services a breeze, she’s professional and great to deal with. More

by Erin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Jun 10, 2024 -

BMW of Roseville responded

Hello Erin, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
May 29, 2024

I worked with Josh & Ben they were both awesome! Josh helped me find the right car and features I wanted. Ben is the finance guy and was super easy to work with. He’s also funny! I think this is the More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh & Ben
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May 30, 2024 -

BMW of Roseville responded

Hi Ashley, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 25, 2024

Rocky was very helpful, kind, and accommodating to our needs. I trust him and would do business with him again. More

by Texie Sturman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
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May 27, 2024 -

BMW of Roseville responded

Hi Texie, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Helpful
May 22, 2024

Laura is great! She is very helpful and answers all my questions! I take care to maintain my car and can always count on BMW Service!! More

by mumzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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May 24, 2024 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Feel free to stop by if you ever need any more help.

Helpful
May 20, 2024

We noticed two scuffs in the paint at the rear tailgate after we got home with the new BMW IX. Also, the car wasn’t really cleaned up all that well, there was dust and dirt around rear tailgate. I expect More

by Ed D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina
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May 22, 2024 -

BMW of Roseville responded

Hi Ed, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 790-1990 -- we hope to hear from you soon.

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