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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,051 Reviews
Call Dealership (888) 720-5017
View Awards

150 East El Camino Real

Mountain View, CA

94040

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Showing 1,051 reviews

June 11, 2024

I was very have with the price I was given and everyone was eager to understand my requirements. More

by kunal3110
Recommend Dealer
Yes
Employees Worked With
Diego
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Helpful
June 10, 2024

Brandon Casey is an excellent service advisor. He presented items my car needed and answered all my questions about them. More

by BMW Mountain View Customer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Casey
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Helpful
June 07, 2024

Super helpful and knowledgeable staff. Very professional and courteous throughout the process which was painless. More

by Wrahim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naz Canchano
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Jun 12, 2024 -

BMW of Mountain View responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 07, 2024

I co-signed for my son, he bought an AUDI at BMW of Mountain View. The car's lights came on on the dashboard The day we bought the car on our way home. We let Jesus know, the sales Rep. He told us to More

by CCcha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus and Don Hong
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Jun 10, 2024 -

BMW of Mountain View responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Jun 11, 2024 -

CCcha responded

I really hope you respond with a resolution, not that it's been two years. I've been trying to communicate with you and resolve the peoblem with the car, since the first day when we purchased it! Thank you Claudia

Helpful
June 07, 2024

Branden is amazing, he was super friendly and helpful! Excited to have him and BMW MV as a support for my vehicle when needed. More

by Guilherme Mello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Casey
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Jun 10, 2024 -

BMW of Mountain View responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
June 04, 2024

BMW of Mountain View, and especially my advisor, Kevin Loftus, provided exceptional care for my vehicle, ensuring it ran smoothly and efficiently. I am especially pleased with how conscientiously and meti More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
Report | Print
Jun 07, 2024 -

BMW of Mountain View responded

We're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 03, 2024

We had very good experience. We worked with Robert and he is the best. Highly recommended. More

by Xiao-Yu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 05, 2024 -

BMW of Mountain View responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

Helpful
June 02, 2024

The Experience was hassle free and quick. E were able find car we wanted, test drive it and drive out within hour or so More

by SUJITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Me g
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Jun 04, 2024 -

BMW of Mountain View responded

Sujith, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
May 31, 2024

Kevin LOFTUS, my service rep, is the best… cares, follows up. Available via text…he’s a10+! More

by sherieberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
Report | Print
Jun 01, 2024 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
May 31, 2024

The services requested were completed in a reasonable time w/ timely updates. The scheduling was very easy through the website. More

by hanjun_cho03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Report | Print
Jun 02, 2024 -

BMW of Mountain View responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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