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BMW of Henderson

Henderson, NV

4.6
660 Reviews

261 Auto Mall Drive

Henderson, NV

89014

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Showing 660 reviews

June 11, 2024

Far better than the Sahara location. Three hours for an oil change is too long. More

by mynvcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 13, 2024 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Excellent service. They went above and beyond. Highly recommend. Did exactly what they said they would do in a timely manner. Would use them again More

by Jolo007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Durrell
Jun 11, 2024 -

BMW of Henderson responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

June 03, 2024

The warranty repair went smoothly and my service advisor, Savana, is great. I was also sent a video showing the repairs. More

by Dlachrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savana Scott
Jun 07, 2024 -

BMW of Henderson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2024

The experience of buying the IX was a great one. Feri (salesperson) was very knowledgeable and followed a great process making the experience simple and easy. This car is for my wife and we had a gr More

by Kevin Day
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feri Fereidoui
May 29, 2024 -

BMW of Henderson responded

Hello Kevin, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2024

I have been back to this dealer for the same issue multiple times. I am loosing faith that they actually know what they are doing. My issues started with a regular oil change, they found the water pu More

by God13550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
May 24, 2024 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0278 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 14, 2024

The dealer is cozy and fancy! Feri my sale associates was awesome and willing to work with us. Highly recommend for anyone looking to buy a car here at BMW Henderson! More

by jaydenthinsong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feri Fereidouni
May 15, 2024 -

BMW of Henderson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

May 13, 2024

Great service! The work was completed as promised. Super friendly staff. Great place for your car needs. More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanah Scott
May 16, 2024 -

BMW of Henderson responded

Hi Rafael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 12, 2024

Great service department, Gregory is very helpful and care for my car and o. In and out fast More

by joeana5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
May 14, 2024 -

BMW of Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. If you ever need help, just give us a call. Happy motoring!

May 08, 2024

we purchase a 2022 Hyundai Tucson it started making a noise from the engine we took it back they did something to make the noise go away but then the noise came back we took it back BMW said we had to ta More

by carlospineda.cp52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rafael
May 10, 2024 -

BMW of Henderson responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Henderson take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0278. We hope to hear from you.

May 07, 2024

I had to drop my X5 off and it stayed at this dealership for a few days. Throughout, Savana Scott wasn't just courteous and professional, she was also very attentive to detail and extremely responsive. More

by Odubele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savana Scott
May 09, 2024 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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