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BMW Northwest

Fife, WA

Overview
Reviews
Vehicles
4.7
722 Reviews
Call Dealership (253) 922-8700
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4011 20th St E

Fife, WA

98424

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Showing 722 reviews

June 01, 2024

David has always went out of way to take care of my service needs. Keep it up More

by Karl emery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quinn
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Helpful
May 31, 2024

I had a great experience with Arthur. He was very good and professional. He was the best salesman I have ever had. Arthur made the car buying experience actually pleasurable n made the pr More

by LJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Kim
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Helpful
May 31, 2024

Very timely. Received great clean loaner. Service was completed in record time and the car returned washed and ready to go. More

by Wizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Helpful
May 27, 2024

Richard Knoll Service Advisor as always is a pleasure to work with. The Service Department as a team is courteous, efficient, and customer focused from start to finish. More

by Jktrafton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Knoll
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May 28, 2024 -

BMW Northwest responded

We're delighted to hear that Richard and our Service Department provided you with such a positive experience at BMW Northwest. Thanks for the great feedback!

Helpful
May 27, 2024

Excellent service and follow-up. The team strives for customer satisfaction and long vehicle performance. More

by ssstrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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May 28, 2024 -

BMW Northwest responded

Thank you for the positive feedback! We're glad to hear that our team at BMW Northwest met your expectations and provided excellent service. We appreciate your support!

Helpful
May 26, 2024

They’re terrible and don’t care about their customers. They take your money and leave you hanging. Been waiting for a response from them for over 2 weeks now to handle something I’ve been waiting on for a More

by Mekylejd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Crotch, Kenneth Ketchup, Ron Hansen, Gary Edinborough, Kevin Lambert, Mark Rauschert, Allen Deen, Susan Grissom, Bruce Lincicome, Jimmy Barber, Mackenzie Bitz
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Helpful
May 22, 2024

I received excellent service and Michael was professional and personable. This is our first BMW and we are impressed by the car and company culture. More

by Jaiken0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawver
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May 22, 2024 -

BMW Northwest responded

We're delighted to know that Michael provided excellent service and made your first BMW experience a memorable one. Thanks for choosing BMW Northwest!

Helpful
May 21, 2024

Great and efficient service Comfortable ann clean waiting area all staff were friendly. And helpful More

by feeneywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 21, 2024 -

BMW Northwest responded

We're glad to know you found our service efficient and the waiting area comfortable at BMW Northwest. Thanks for highlighting our friendly staff, we appreciate your feedback!

Helpful
May 17, 2024

Excellent experience working with the service department to have my BMW X5 annual service. My service coordinator was friendly, efficient and kept me informed every step of the way. Would highly recommend t More

by BBenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawver, Service Dept.
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May 17, 2024 -

BMW Northwest responded

We're delighted to know you had an excellent experience with our service department at BMW Northwest. Your recommendation means a lot to us! Thanks for sharing your positive feedback!

Helpful
May 15, 2024

I always receive great service from BMW Northwest, and Dave. We've been with them for about 10 plus years. None other like them! More

by Davissr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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May 15, 2024 -

BMW Northwest responded

We're so glad to know you've been with us for over a decade at BMW Northwest! It's always our pleasure to provide great service. Here's to many more years of partnership!

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