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AutoNation Nissan Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.6
586 Reviews
Call Dealership (866) 313-9831

4140 Hacks Cross Road

Memphis, TN

38125

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Showing 586 reviews

June 06, 2024

Some of the staff aren't honest,very Rude. Lack of knowledge on recalls & repairs More

by ms.gpgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley and Martavious
Report | Print
Jun 07, 2024 -

AutoNation Nissan Memphis responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (901) 209-1318 at your earliest convenience to discuss how we can turn this experience into a positive one.

Helpful
June 06, 2024

The dealership was real clean and everyone was real courteous. Eager to assist and really made me feel welcome. I’m definitely coming back for more service ! More

by lawdav85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdel Abdullah , Demetrius Armour
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Jun 07, 2024 -

AutoNation Nissan Memphis responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 03, 2024

My experience was awesome. I got an oil change and they kept me informed. They were extremely nice and accommodating. More

by Shajuana Ransom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martavious and the service manager
Report | Print
Jun 07, 2024 -

AutoNation Nissan Memphis responded

Hi Shajuana, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 03, 2024

My 2022 Armada needed a new engine, which was poorly installed (broken parts, leaks, stains in the interior, and parts poorly installed). More

by ocrespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop Tech
Report | Print
Jun 07, 2024 -

AutoNation Nissan Memphis responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (901) 209-1318 to discuss this further.

Helpful
May 30, 2024

Great customer service! The technician was amazing! We were greeted upon arrival! Great Job! Thank You! More

by karrendukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Report | Print
May 31, 2024 -

AutoNation Nissan Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
May 25, 2024

They are very friendly and personable. Two people came to talk to me about my issue and had it resolved in little to no time. I appreciate the good energy I received while there. Mrs. Sony More

by briabrown2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya
Report | Print
May 28, 2024 -

AutoNation Nissan Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
May 21, 2024

The Service department is HORRIBLE! !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the More

by ericabates25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonya
Report | Print
May 22, 2024 -

AutoNation Nissan Memphis responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1318 to discuss what we can do to help.

Helpful
April 24, 2024

The service event was great! The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. More

by Mrs Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martavious and LaTarsha
Report | Print
Apr 27, 2024 -

AutoNation Nissan Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Helpful
April 01, 2024

Had an overall very good experience. Very relaxed and comfortable atmosphere. Young Lee was great to work with and has kept in touch! More

by Tonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young Lee
Report | Print
Apr 04, 2024 -

AutoNation Nissan Memphis responded

Hi Tonya, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
March 29, 2024

Very friendly and knowledgeable person, I would highly recommend this dealership to anyone.My salesman was extremely knowledgeable about every question and concern that I had about my purchase. Mr. Lee is More

by amygueye0528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Lee
Report | Print
Apr 01, 2024 -

AutoNation Nissan Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Nissan Memphis and we hope to be of service again in the future.

Helpful
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