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Atlantic Kia
West Islip, NY
503 Reviews
Opened in August 2021, this dealership is different then anyone around. State of the art facility offering you superior service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 503 reviews
June 12, 2024
John the sales rep was nice while in branch, however when it came time to pick up the car the finance process was a nightmare. I sent my info over early in the day so that all the paperwork would be complete it came time to pick up the car the finance process was a nightmare. I sent my info over early in the day so that all the paperwork would be complete when arrived on my way to my cousins wake. However I ended up spending an hour, and waiting for the finance guy to come back from lunch. Once he did he delayed the process so long that I didn’t even realize I didn’t get a full breakdown of my purchase and only recently finally got my account info at the bottom tier lender chosen for me to give the dealer the biggest kickback. Somehow my loan amount is more than the price agreed upon for the car and yet I put down 20k. I have now waited over a week since requesting the breakdown of what the finance guy did to completely screw me and have yet to receive that breakdown. Before the horrible customer service that night I would have given a pass as the salesmen was ok but now that I have gotten 0 response to what should be a simple request I would rate this dealer overall as worst of the worst. More
by MIKD26
Verified CustomerEmployees Worked With
Helpful June 12, 2024
David was Attentive and listened to my new car wishes/needs. Great Experience working with David. Thanks! wishes/needs. Great Experience working with David. Thanks! More
by karen85
Employees Worked With
June 11, 2024
So I was bored Sunday morning and took a trip To Atlantic Kia. I had no intensions of buying a new KIA. On the showroom floor was the new Sorento x-line 2.5 AWD Sales consultant Erin Cabaci just happened to Kia. I had no intensions of buying a new KIA. On the showroom floor was the new Sorento x-line 2.5 AWD Sales consultant Erin Cabaci just happened to have his desk right next to the Sorento and asked if he could help me. So I said can you give some information on the Sorento. We discussed all of the features and then I asked him about me trading my 2022 Telluride. While it was getting appraised we took a test drive in the Sorento. I loved it! We did the negotiating back and forth for a while and then his sales Manager Sean Sierra came and sat with us and we all agreed on a very nice trade in and new lease on the Sorento. I must add that there was a stale mate at one time during the negotiating up until the GM Vincent Ortolani said the roof rack cross bars were included in the agreed upon price. Then it was off to the Finance guy Alex, sighed the contract, got the insurance card and Temp registration sticker and I was on my way home with my in my new Sorento. This was my 3rd Visit to Atlantic and again I was treated to a wonderful car buying experience. Thanks again to a Respectful, friendly and very knowledgeable Sales team! Extra shout out to Managers Sean and the big guy Vincent.... More
by JODUNN5555
June 11, 2024
They were helpful and responded appropriately to all my inquires. Also alleviated any potential concerns inquires. Also alleviated any potential concerns More
by NANATKG
Employees Worked With
June 11, 2024
I have had many experiences with KIA Atlantic, as always one is better then the last. This was true time around as well. We got to the showroom with out and appointment and Eren took us right on. Deal was one is better then the last. This was true time around as well. We got to the showroom with out and appointment and Eren took us right on. Deal was fair and square, still very well explained and all questions were answered. Thank you Eren for providing a great experience. I will highly recommend Eren and KIA Atlantic. Thank you Kushank Gupta More
by Nora Gupta
Employees Worked With
June 11, 2024
i experienced amazing customer service and a friendly staff who helped make car buying easy. staff who helped make car buying easy. More
by ENEHOYT
Employees Worked With
Other Employees :
Justin
June 10, 2024
This was a great experience for a first time buyer like myself. John Markel and Alex M exceeded my expectations and made this process smooth and easy. They were patient, understanding and kind. They will d myself. John Markel and Alex M exceeded my expectations and made this process smooth and easy. They were patient, understanding and kind. They will definitely receive my business again in the future. More
by Caiya Surrency
June 06, 2024
Billy was great. Knowledgeable. Straightforward. Humble. Was very patient with us and our toddler. He worked the deal down without putting pressure on us and didn’t b Knowledgeable. Straightforward. Humble. Was very patient with us and our toddler. He worked the deal down without putting pressure on us and didn’t blow our phones up for a sale. More
by Rodriguez31
Employees Worked With
June 06, 2024
Excellent service, John made buying a new vehicle stress free. I would recommend this dealership in the future free. I would recommend this dealership in the future More
by capozzi4
Employees Worked With
