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Arlington Heights Ford
Arlington Heights, IL
4,167 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,167 reviews
June 13, 2024
Great attention and they have patience with the people like me that barely speak English but am learning it. Few words they're professional like me that barely speak English but am learning it. Few words they're professional More
by angelramos1996.10
Employees Worked With
Helpful June 13, 2024
Isaiah was in constant communication throughout the process. I was happy to receive a fair trade-in price for my vehicle. process. I was happy to receive a fair trade-in price for my vehicle. More
by Gchilds
June 13, 2024
Isaiah Romano helped me purchase a 2012 Acadia yesterday. He explained the carfax report and made sure my questions got answers. Mark shared financing and warranty options. We found a great fit and I’m back He explained the carfax report and made sure my questions got answers. Mark shared financing and warranty options. We found a great fit and I’m back on the road. Thank you! More
by kim.osko
June 12, 2024
I have been coming to AHF for 20 years, bought two cars, and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. Check-in and out is quick and the service person always gets your OK to do the work. More
by lds307
June 11, 2024
Always take care of my issues. Very helpful service staff. Have bought 3 vehicles from the dealership. Very helpful service staff. Have bought 3 vehicles from the dealership. More
by Sopkin
Employees Worked With
June 09, 2024
Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More
by berealbeyou
Employees Worked With
June 08, 2024
Great salesman, he was able to answer all my questions, found me a car that fit exactly what I wanted and got me out same day. found me a car that fit exactly what I wanted and got me out same day. More
by csaldivar20
June 08, 2024
Friendly, efficient, knowledgeable staff. Personable and thorough. We are happy we bought our truck here! Personable and thorough. We are happy we bought our truck here! More
by brenda.lagesse
