group1auto group1auto
group1auto group1auto at Subaru El Paso

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Subaru El Paso

1414 Airway Blvd
El Paso, TX 79925

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4.7
119 Reviews
4.7

119 Reviews

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119 Reviews of group1auto group1auto

March 19, 2024

Dealership Rating
Employee Rating

Before I went car hunting in Nov 2023, I was dreading it and sure enough it was a nightmare especially at Hyundai. I started at Subaru and returned to Subaru after meeting Jordye Ballesteros. I bought an Ou More

by no1pattymb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Breseda and Cezly and

Mar 22, 2024

Subaru El Paso responded

Congratulations on your purchases of the Outback 2024 and Forester, both from Jordye! We're delighted that you're happy with your vehicles and the positive atmosphere at Subaru, where teamwork and camaraderie are evident. Thank you for mentioning Eric as well. Happy driving and we appreciate your continued loyalty to Subaru!

February 28, 2024

Dealership Rating
Employee Rating

Fast service. High quality. The staff is extremely friendly. Very good place to wait. I highly recommend this service. More

by VikM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Gonzalez

Mar 02, 2024

Subaru El Paso responded

Thank you for your positive feedback! Fast service, high quality, and friendly staff are key elements for a great customer experience. We appreciate your recommendation. Safe travels!

February 08, 2024

Dealership Rating
Employee Rating

Super nice super funny super friendly and defiantly super super helpful in all areas of the car More

by Lupitachaozambrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2024

Subaru El Paso responded

We're blushing from all that "super" praise! Thanks a bunch for the kind words. We're here to be super helpful whenever you need us. See you for the next adventure with your car!

January 26, 2024

Dealership Rating
Employee Rating

Prompt service, good customer service. Informations were provided fairly quickly and professionally. Staff members were attentive More

by marshall.nguessandr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2024

Subaru El Paso responded

We're pleased to hear that you received prompt service and good customer service! It's great that the information was provided quickly and professionally, and we appreciate your feedback about our attentive staff members. Thank you for choosing our service!

December 16, 2023

Dealership Rating
Employee Rating

Pleasant non-pressuring true to their word efficient capable competent easy to work with on time More

by Collee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Gonzalez

Dec 19, 2023

Subaru El Paso responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Dealership Rating
Employee Rating

Subaru El Paso has always exceeded my highest expectations. They go above & beyond for their clients. The dealership is so clean, beautiful & fully equipped to make your visit an enjoyable one. More

by april.barton329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Subaru El Paso responded

We are thrilled to hear that your experience exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 22, 2023

Dealership Rating
Employee Rating

I loved all the types of coffee that was available, i really needed it at 7 am. Loved the snaks and fruit, but the best thing i loved was the womans restroon- thank you for having a variety if woman's pr More

by Leticia Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Subaru El Paso responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 09, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and friendly. They kept me abreast of the services needed. No surprises. More

by Emailacct32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Subaru El Paso responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 27, 2023

Dealership Rating
Employee Rating

Service was done quickly and very efficient. Personal Barry, helpful and attentive. It seems like all bases are covered when it comes to service. More

by patv68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Gonzalez, Lisa Pena

Sep 29, 2023

Subaru El Paso responded

We are excited that Barry provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 13, 2023

Dealership Rating
Employee Rating

We’re 6-7 months past end of two year warranty and dealership goodwill comped a body item part worth close to $300 that had actually been flawed for over a year. Ver nice gesture in our sit. Thank y More

by bill_change
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex, Service Advisor

Sep 21, 2023

Subaru El Paso responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Alex went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

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