friendemic friendemic

Kevin and the entire staff of Dirito Brothers Walnut Creek are incredible. They always put the customer first. The service is done impeccably and always on time. See you next year. Creek are incredible. They always put the customer first. The service is done impeccably and always on time. See you next year. More

by LINNAA47 Verified Customer Verified Customer

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The service was excellent got the car done in good time very professional was very helpful and happy with very knowledgeable of what's going on with the vehicle very professional was very helpful and happy with very knowledgeable of what's going on with the vehicle More

by jdfoster27 Verified Customer Verified Customer

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Fast professional service. Knowledgeable and informative. Attentive, precise and convenient. Clean, comfortable environment, showroom and waiting area. Knowledgeable and informative. Attentive, precise and convenient. Clean, comfortable environment, showroom and waiting area. More

by LENLAURO Verified Customer Verified Customer

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I am very pleased with the service I received. I negotiated a better price. It was done quickly I negotiated a better price. It was done quickly More

by GPETRARU Verified Customer Verified Customer

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When dropping off my car I wrote down the things I was there for. Screen black in CarPlay, recall, and several error codes. Also I told them I needed my car back by 3. I had a hard time getting in contact there for. Screen black in CarPlay, recall, and several error codes. Also I told them I needed my car back by 3. I had a hard time getting in contact with Miranda to check in on the stat of my car during the day. At 3 she finally text me saying my car would be ready around 4:30 and didn’t tell me anything about the error code stats. Even upon pick up she didn’t tell me about the error codes. I don’t recommend Walnut Creek VW to anyone I care about. This isn’t the first time we have received poor customer service here More

by SARAH Verified Customer Verified Customer

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Friendly staff at all levels. The employees like working there. Quick service and upfront about the process The employees like working there. Quick service and upfront about the process More

by STEVEVOSS1 Verified Customer Verified Customer

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Everything was great thank you for the phenomenal service. And lounge was nice to watch TV and work. With water and coffee available. service. And lounge was nice to watch TV and work. With water and coffee available. More

by PARTHIS23 Verified Customer Verified Customer

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Had my car serviced. Thanks for being accommodating to my needs/request. Your courteousness and timeliness all is greatly appreciated. Thanks for being accommodating to my needs/request. Your courteousness and timeliness all is greatly appreciated. More

by JJudge Verified Customer Verified Customer

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Always nice and attentive and patient in explaining upcoming repairs. Such kind, professional mannerism and consistently on time. Thanks, I appreciate you Sean. upcoming repairs. Such kind, professional mannerism and consistently on time. Thanks, I appreciate you Sean. More

by MJ Verified Customer Verified Customer

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PRICEY. Disorganized upon check in, and took a full 30min (WHY?). Didn't have my records from Dublin VW. Didn't have a good explanation of what I needed to h Disorganized upon check in, and took a full 30min (WHY?). Didn't have my records from Dublin VW. Didn't have a good explanation of what I needed to have done or why. The whole time regardless of mileage thing doesn't add up to me- just seems like a gimmick to do additional services more frequently. More

by SFTOEASTBAY Verified Customer Verified Customer

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