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Stillman Volvo Cars

West Chester, PA

4.7
988 Reviews

1290 Wilmington Pike

West Chester, PA

19382

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988 Reviews of Stillman Volvo Cars

January 16, 2024

I've been purchasing cars, trucks for about 32 years now. My Family works in the Automotive industry, so I understand some of the jargon the average person gets hit with. I'll just say this.... I might More

by ajdeange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Donaldson, Kyle Butler, Casey Truitt, Gabe Levy
November 17, 2023

Recently had my vehicle serviced. It was due for 50k miles service and state inspection. Mike checked me in; gave me a heads up of cost for the service and sent me on my way with a ne More

by btc4jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ricketts, Jim McCrosson, Greg Donaldson
September 26, 2023

The staff at Stillman are knowledgeable, patient, courteous & very helpful. We dealt with many staff members, & this was true of each one. The process of purchase was smooth & completely unrushed. E More

by Elly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Butler, Casey Truitt, Scott Zabelski
June 24, 2023

Everyone I dealt with, Ryan the sales person, the financial guy and the young women explaining the systems were very helpful, cordial and knowledgeable. Very professional More

by Veradivin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Truitt
Jun 29, 2023 -

Stillman Volvo Cars responded

Dear Veradivin, Thank you so much for sharing your experience with Stillman Volvo. Our goal is 100% customer sattisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your experience went well with Ryan and the rest of team will be thrilled to hear your feedback! Respectfully, Theresa Stillman

March 12, 2023

I want to start that over 35 years I have experienced many manufactures and dealerships. Benz, Lexus, Toyota, Jeep, Chrysler and even a KIA. Having a safe, somewhat unique car that is enjoyable to dri More

by ajdeange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Kratz, Casey Truitt, Gabe Levy
Mar 12, 2023 -

ajdeange responded

Flat out it is one of the easiest cars I have ever driven. Very pleasing ride without much to get upset about. I have had eClass, Lexus and Toyota's that were nice too, but this is a different level of nice. The T6 engine also offers a surprising kick in the !@!^& when you need it. Gas milage so far during my 90-mile daily commute has been in the 30's! Well worth the money and value Stillman offered here.... After a few thousand miles, I couldn't be more satisfied with my purchase. Thanks Guys ...

February 21, 2023

They became alllll about the $$$ they have extremely poor customer service, the manager is awful ! And they tried to give me a 7 percent rate my bank gave me a 4.5. They don’t call when they say they will th More

by Never again
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle
January 08, 2023

Reliable/responsive. At times persistent customer diligence required for problem solving and reminder to address concern for which car has been presented although additio More

by Goldilocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of service personnel names but very pleased with diligence !, Jamal Colbert
November 20, 2022

We were very excited to purchase our first all-electric XC40 Recharge, and had an excellent experience working with Austin Palmer—he’s been very helpful, professional, friendly and responsive. In having eq More

by Susanmal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Katz, Austin Palmer
Dec 06, 2022 -

Stillman Volvo Cars responded

Dear Susan, Thank you for taking the time to share your comments and feelings about Austin and Lauren. They are valuable team member’s that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback and enjoy your XC40 Recharge! Sincerely, Theresa Stillman

September 23, 2022

Stillman Volvo offers the worst customer service imaginable. I’ve been to this company twice in the last month for the same issue, They performed a diagnostic test then charged me for what they sa More

by Kendall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Sep 23, 2022 -

Kendall responded

Stillman Volvo needs to be inspected for the tactic they use to scam money from there customers and held accountable for advertising that they guarantee there parts when they clearly do not.

August 28, 2022

Ryan Truitt is an exceptional human being, going far beyond what I ever expected! We purchased our first ever fully electric XC40 Recharge a year ago. I named her “Greta” Ryan not only set us up to h More

by hcrossca
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Truitt
Oct 12, 2022 -

Stillman Volvo Cars responded

Dear Helga, Congratulations on your fully electric XC40! I like her name too. Thank you for taking the time to write about your experience. It is wonderful to hear that Ryan and Austin were able to provide you with the excellent experience we strive to provide all our customers. Enjoy Greta out in sunny California! Respectfully, Theresa Stillman

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