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Zubair Ali
Zubair Ali at Norm Reeves Hyundai of Irving

Zubair Ali | Page 4

Service Manager

Norm Reeves Hyundai of Irving

1800 E Airport Fwy
Irving, TX 75062

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4.1
34 Reviews
4.1

34 Reviews

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34 Reviews of Zubair Ali

August 15, 2025

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Employee Rating

This is a reliable service center. I just don't know what happened this last time. When I had my horn fixed and find myself without a horn again a few months out. More

by chanaus911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino , Davig Hogue, Kenny Pham, Jennifer Stapleton, Jesse lopez

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Aug 18, 2025

Norm Reeves Hyundai of Irving responded

Our team understands your frustration, and we'd like to speak with you further about your experience at our service center. Please reach out to Ken Demarest, Service Manager, at Kenneth.demarest@normreeves.com whenever you have a moment.

July 25, 2025

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Employee Rating

Service was great but somewhat slow for someone with an appointment. Scheduling needs to be improved. More

by aneasy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Norm Reeves Hyundai of Irving responded

Hi there. We’re glad you enjoyed our service, and we hear you on faster appointment scheduling. We’ll work on tightening up those time slots so your next visit is speedy. Thanks for the feedback!

July 12, 2025

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Doyle provided exceptional care in helping my wife and I purchase a new car for our growing family More

by Eric Collins
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Martin Trevino , Davig Hogue, Kenny Pham, Jennifer Stapleton

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Jul 14, 2025

Norm Reeves Hyundai of Irving responded

We appreciate you sharing your experience, Eric! Doyle and the team love helping growing families find the perfect car. Congratulations, and happy driving!

July 11, 2025

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Employee Rating

Everyone was very helpful and. Very knowledgeable about my car and service Everyone was very friendly. And I appreciate the young man who washed my car and cleaned the inside. More

by nthorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Norm Reeves Hyundai of Irving responded

After reading your review, we’re bubbling over with gratitude! We're happy to hear our wash wizards got your ride gleaming, and our crew kept things friendly and informative. See you next time for more suds and smiles!

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