Zee Hanif

Lexus of Pembroke Pinea will be my go to Deslership. My wife snd I were greeted once we got out of the csr! Raul was our salesman with Zee as the used vehicle manager. Both were professional and worked My wife snd I were greeted once we got out of the csr! Raul was our salesman with Zee as the used vehicle manager. Both were professional and worked us to find the car we fell in love with! Kudos to your staff. Continue the work you have at Lexus. Richard and Cari Templin More

by TEMPRCZ Verified Customer Verified Customer

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Time for the service exceed the normal time only for rotate the tire spend 3 hours. This dealer have worst customer experience rotate the tire spend 3 hours. This dealer have worst customer experience More

by JJSOTOCHAVEZ Verified Customer Verified Customer

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I had an excellent experience with every step of the process. The advisors who helped me from each department were patient, knowledgeable, and kind. I never felt rushed or pressured and am transitioning process. The advisors who helped me from each department were patient, knowledgeable, and kind. I never felt rushed or pressured and am transitioning from a different car brand to Lexus for life. As long as I’m in the area, I will always do business with Lexus of Pembroke Pines and highly recommend this dealership to anyone who is unsure. More

by CHERYLL.GARCIA Verified Customer Verified Customer

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My salesperson Kazi Sofian was great . The experience dealing with him was a very good one. The problem that I had and still have is the fact that I spent a good amount of money buying thi The experience dealing with him was a very good one. The problem that I had and still have is the fact that I spent a good amount of money buying this Lexus and to be giving only 1 key and to be told that I must pay for the other one . That is not good customer service on a supposed high end automobile dealer. It seems that my wife and I must pay to purchase a key that is supposed to come with the car. Not happy about that at all. More

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Took 4 hrs for a battery change it was absolutely ridiculous and gave no updates I had to keep asking ridiculous and gave no updates I had to keep asking More

by Lghoward28 Verified Customer Verified Customer

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Zebbie was very easy going for a car salesman. We had a lot to talk about which was great because we were there for a better part of the day. Very accommodating as well, feeding us and making sure We had a lot to talk about which was great because we were there for a better part of the day. Very accommodating as well, feeding us and making sure we were comfortable. The rest of the staff were wonderful as well. More

by TSPIELMAKER Verified Customer Verified Customer

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Everything was amazing the whole experience, definitely will recommend the whole team to anyone. I will go back for future purchases will recommend the whole team to anyone. I will go back for future purchases More

by MOHERNANDEZ16 Verified Customer Verified Customer

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Dulce Perez was very professional and helpful in every step. The financial team very very helpful and went beyond the call of duty to ensure that I received the best deal as possible. Unfortunately we ha step. The financial team very very helpful and went beyond the call of duty to ensure that I received the best deal as possible. Unfortunately we had a upsetting moment with the sales manager which was very rude and disrespectful to my wife and I. He did apologize foe his behave, but we expected more from Lexus staff. Especially from the sales manager. Other than that experience, I will gladly recommend Dulce and Lexus to my friends and family. More

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Gonzo was great, he made sure all our requests were met, the only thing that disappointed me was I bought a 2023 Lexus and I only got one key . I guess it’s minor . the only thing that disappointed me was I bought a 2023 Lexus and I only got one key . I guess it’s minor . More

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Lexus of Pembroke Pines has great pricing, but it is their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, and that was only after NUMEROUS calls to the dealership. I finally had to call Lexus corporate. Now, I tried to use the coupon they gave me for free oil changes, and was told the coupons are not valid. I can’t use them. Really?? I had to drive to the dealership to find this out??? I’m DONE with Lexus of Pembroke Pines and most probably Lexus . I don’t need to be so annoyed. More

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