Dealership Experience
8 yrs, 11 mos
Industry Experience
12 yrs, 11 mos
Languages Spoken
English
99 Reviews
Write a Review99 Reviews of Zak Ballard
August 17, 2023
I can’t say enough good things about Todd and Stephanie and the entire staff at DePaula Mazda. They both were very knowledgeable and made the process extremely easy for me. My car had been totaled in an a and the entire staff at DePaula Mazda. They both were very knowledgeable and made the process extremely easy for me. My car had been totaled in an accident and my daughters wedding was in 2 weeks. I had not planned on being in the new car market and was a bit stressed out. Todd and Stephanie did everything possible to help me deal with the situation. I would highly recommend DePaula Mazda and Stephanie and Todd to my friends and family. More
Other Employees Tagged: Bev Keenan, Todd Brandt , Stephanie Cassella, Dan Furman, Albert Rodriguez, Matthew Wylie, Tom Restino
July 26, 2023
They are conveniently located less than a mile away. As a previous Mazda owner and DePaula customer, I am excited about the new showroom. I was in need of a newer vehicle and Jamil helped me get spur of As a previous Mazda owner and DePaula customer, I am excited about the new showroom. I was in need of a newer vehicle and Jamil helped me get spur of the moment test drives in models that I was looking for. With his and Stephanie’s help, I was able to purchase a new car in two days. I’m looking forward to using their service department for maintenance. Good job by all. More
Other Employees Tagged: Jamil Karimi , Stephanie Cassella
July 24, 2023
Todd did a great job explaining and showing us the Mazda plus he was able to provide car in a timely manner that fit our schedule Zac explained the financials in a manner that was both efficient and easy plus he was able to provide car in a timely manner that fit our schedule Zac explained the financials in a manner that was both efficient and easy to understand Well done More
Other Employees Tagged: Todd Brandt
July 07, 2023
I was mislead about the features of my car. One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost tot One disappointment after another once I bought it about what my $42K car doesn’t have, which I expected. I was too trusting and eager. I’m almost totally at a loss understanding what the car does do. Practically no tutorial. ??? Door locks, Bluetooth, no nav chip, seat adjustment, no Serius??? It goes on. This is my third Mazda and probably the last. More
Other Employees Tagged: Stephanie Cassella, Colin McCarthy, Jim Sweeney, Matthew Wylie
July 05, 2023
Todd Brandt was excellent to work with easy end of lease and into new lease and into new lease More
Other Employees Tagged: Todd Brandt
June 14, 2023
The team at DePaula made my first purchase of a new car a stress free experience. I am not local and worked with Zak over the phone to discuss options for the vehicles they had on the lot set up a test drive stress free experience. I am not local and worked with Zak over the phone to discuss options for the vehicles they had on the lot set up a test drive. He was able to answer all of my questions and worked to accommodate my tight schedule. Mikayla was the sales consultant I worked with and when I let her know my budget and the features that were important to me she was receptive and gave me great feedback. After test driving a new Mazda3 Select and looking over a few pre-owned options I decided to go with a new 2023 hatch. Mikayla and Stephanie worked through all the paperwork and explained everything in detail as we finalized the process in no time at all. The whole process was smooth and painless. The whole team was knowledge, extremely kind and a pleasure to work with. I’ve already recommended looking at all 3 DePaula dealerships to my coworkers and friends. More
Other Employees Tagged: Mikayla Boutros, Stephanie Cassella
June 14, 2023
Mikaela was professional, knowledgeable and straight forward. We really appreciated how she handled our used car deal, and as a result we would shop at DePaula again! forward. We really appreciated how she handled our used car deal, and as a result we would shop at DePaula again! More
Other Employees Tagged: Mikayla Boutros, Stephanie Cassella
June 07, 2023
My car was taken in and the work completed was great. Lisa was excellent and professional. Lisa was excellent and professional. More
Other Employees Tagged: Todd Brandt , Stephanie Cassella
May 27, 2023
Had a great experience at DePaula Mazda. My salesperson, Todd was knowledgeable, patient, and an overall good person that got me into a great vehicle at a fair price. Finance Manager, Stepha My salesperson, Todd was knowledgeable, patient, and an overall good person that got me into a great vehicle at a fair price. Finance Manager, Stephanie was super personable and made the buying experience a low pressure and pleasant one. More
Other Employees Tagged: Todd Brandt , Stephanie Cassella, Lisa from Service
May 17, 2023
10 Jamil is a super nice guy. Low key but attentive and informative. He does speak or act like the stereotypical car sale person. He's not over exuberant or pushy. The manager is Low key but attentive and informative. He does speak or act like the stereotypical car sale person. He's not over exuberant or pushy. The manager is nice too. They gave us space to kick the tires. The finance girl Stephanie was really nice and got us in and out in like 25 minutes while still being thorough. She knows what she's doing! And, she didn't try and sell us all the normal garbage like special paint sealants and undercoat etc. instead she made us aware of a great deal on prepaid oil changes and tire rotation. The dealership overall is first class and felt like I was in one of the 'premium' brands. Overall one of the better car buying experiences. More
Other Employees Tagged: Jamil Karimi , Stephanie Cassella, Jamil Karimi
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