Zak Ballard

Excellent sales and finance team. Answered all my questions efficiently and responded to queries quickly. All of the staff at DePaula were congenial - I felt respected, informed, and Answered all my questions efficiently and responded to queries quickly. All of the staff at DePaula were congenial - I felt respected, informed, and didn’t feel pressured during any of the process. 10/10 experience. Small hiccup of a tiny fender dent was noted by me after 24H, and they offered to fix it no questions asked. 10/10 service. Would absolutely buy from them again! More

by bdwyer13 Verified Customer Verified Customer

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Great experience and easy to deal with. Easiest car buying experience. Maxwell, Zak, and Ben were great. I would highly recommend this dealership. Easiest car buying experience. Maxwell, Zak, and Ben were great. I would highly recommend this dealership. More

by RYANBSCALL Verified Customer Verified Customer

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There were several times that my salesperson, TS, didn't seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or maybe was having a really bad week? Also, there were a couple things he said to me privately that were unprofessional, a bit shocking. He seemed to push responsibilities to other staff. He definitely did not earn the commission! His colleague, Ben Burnett, in contrast, was a class act. If it weren't for Ben, I probably would've walked away and gone to another Mazda dealer. Not sure if I'll return for service at this location for my 2026 CX-50 Hybrid. Am looking for a place that stands behind their vehicles, where the staff acts skillfully and with integrity. More

by jm Verified Customer Verified Customer

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Great experience. All of the staff were very friendly and helpful. Would recommend to any friend. All of the staff were very friendly and helpful. Would recommend to any friend. More

by nicknorthup Verified Customer Verified Customer

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Thank you to Zak, Jeff and the entire team for making my car-buying experience so enjoyable. I was honestly dreading the process at first, but everything went incredibly smooth from start to finish. The tea car-buying experience so enjoyable. I was honestly dreading the process at first, but everything went incredibly smooth from start to finish. The team was helpful, professional and made me feel comfortable every step of the way. I highly recommend them to anyone looking for a stress-free car buying experience! More

by Jackie C Verified Customer Verified Customer

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Sales people and service was excellent. Attention to our wants and needs went above and beyond. Highly recommend DePaula Attention to our wants and needs went above and beyond. Highly recommend DePaula More

by jvanheusen Verified Customer Verified Customer

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Top notch service from Chuck in sales to Ben in finance to Zak the sales manager. Transaction was smooth and flawless. Highly recommend them to anyone looking to purchase or lease a new vehicle. to Zak the sales manager. Transaction was smooth and flawless. Highly recommend them to anyone looking to purchase or lease a new vehicle. More

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The best of the best = Mazda. Always feels like home great service, great price! Lisa, Duary, Dan are amazing! Always feels like home great service, great price! Lisa, Duary, Dan are amazing! More

by ErikaNieto Verified Customer Verified Customer

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In my 51 years of buying cars DePaula is the best dealership I have ever worked with. And their service department is great dealership I have ever worked with. And their service department is great More

by MARKKENIFIC Verified Customer Verified Customer

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Extremely helpful and patient. I could not have asked for a better experience. It been a long time since I got a car and they made me feel very comfortable. I could not have asked for a better experience. It been a long time since I got a car and they made me feel very comfortable. More

by frank@rogin.com Verified Customer Verified Customer

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