Zach Orndorff

Everyone I spoke to when making service appointment was very friendly. I wanted to verify part was in stock before dropping off my truck which they did without hesitation. Service was completed when promi very friendly. I wanted to verify part was in stock before dropping off my truck which they did without hesitation. Service was completed when promised, so I am completely satisfied. I would recommend Front Royal service department to everyone. More

by DWHITE_1127 Verified Customer Verified Customer

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$180 to update the software on a truck seems a little steep to me (so i didn't get it done), otherwise service was fine. steep to me (so i didn't get it done), otherwise service was fine. More

by Tmarty4133 Verified Customer Verified Customer

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The PDL service was excellent and something I wish all dealers did when vehicles need servicing. Great price on tires for my Bronco too! dealers did when vehicles need servicing. Great price on tires for my Bronco too! More

by seantrad823 Verified Customer Verified Customer

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Started off a bit shaky with the repair from the mechanic (Justin or Jason)?service staff and customer service was great. The complaint and 3 stats is towards the shortcut and HORRIBLE repair job on behalf o (Justin or Jason)?service staff and customer service was great. The complaint and 3 stats is towards the shortcut and HORRIBLE repair job on behalf of the mechanic - who unfortunately tarnishes the reputation of Ford and the Front Royal dealership. Had we not checked the work and been adamant that there was a defective part before we left the dealership, we would have been in a pickle as we live full-time on the road in our RV and our truck is part of our home. We were blessed Laurel and Bryan, the Service manager stepped in and took care of us. Shout out to Zach as well who stepped in when we first came by to pickup our truck and realized how frustrated and upset we were on the poor repair work....he went out and brought our truck back to the service dept. FIVE STARS FOR THEM!!! Thank you, Thank you, Thank you!!! More

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I have been using this dealer and it predicessor (Shenandoah Ford) since I moved to this area. Service has always been great. I also bought 2 cars from them. I am more than happy with them. (Shenandoah Ford) since I moved to this area. Service has always been great. I also bought 2 cars from them. I am more than happy with them. More

by covel648 Verified Customer Verified Customer

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Thanks and Great Job by all personnel at Front Royal Ford. Answered all of our questions... Ford. Answered all of our questions... More

by william.bergmann Verified Customer Verified Customer

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Great place for service and Zach is awesome! Always friendly and willing to make a customer happy Always friendly and willing to make a customer happy More

by CRSRNP Verified Customer Verified Customer

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Great folks! No upsale. Zach is always courteous and helpful. Quick oil change service, they get you in and out with no appt needed. No upsale. Zach is always courteous and helpful. Quick oil change service, they get you in and out with no appt needed. More

by jsarwine Verified Customer Verified Customer

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All my contact with this dealership has been excellent! From buying the SUV to Service! From buying the SUV to Service! More

by shinobikai Verified Customer Verified Customer

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Great service provided- enjoy the excellent work they perform on our vehicles and pickup and delivery service when vehicle has been serviced. perform on our vehicles and pickup and delivery service when vehicle has been serviced. More

by kemendez Verified Customer Verified Customer

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