Zach Glutz | Page 6

Sales Excellence As a sales director, I expect a lot from the interactions I have with other sales people in which I consider doing business. Zach Glutz certainly rep As a sales director, I expect a lot from the interactions I have with other sales people in which I consider doing business. Zach Glutz certainly represents this dealership with professionalism and a low pressure, yet strong personal approach that is hard to duplicate. He was resourceful, friendly and sought to understand my needs to associate them with my purchase. His follow ups we low key, but consistent with an expectation to follow through. I enjoyed he included my family and made them part of the experience. Best of all, it wasn't a hit and run- Zach has contacted me post purchase to ensure my satisfaction. Job well done Zach, you'll be on the top of my referral list. More

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Zach Glutz - Excellence! Zach made my purchase experience with Mercedes Benz a truly pleasurable one. His presentation was excellent. He was professional, knowledgeable, frien Zach made my purchase experience with Mercedes Benz a truly pleasurable one. His presentation was excellent. He was professional, knowledgeable, friendly and offered hassle free service. He should be valued as an indispensable asset to the Mercedes Benz team! Thank you, Zach! More

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0903785623 Zach Glutz is a true salesman. He has wonderful communication skills, is knowledgeable about the cars, and makes me feel comfortable getting behind th Zach Glutz is a true salesman. He has wonderful communication skills, is knowledgeable about the cars, and makes me feel comfortable getting behind the wheel. More

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PURCHASE OF 2014 ML 350 REGARDING PURCHASE OF 2014 ML 350 4MATIC 16 MAY 2014 FROM MERCEDES-BENZ OF CINCINNATI Short answer is that my wife and I are very pleased with the REGARDING PURCHASE OF 2014 ML 350 4MATIC 16 MAY 2014 FROM MERCEDES-BENZ OF CINCINNATI Short answer is that my wife and I are very pleased with the manner and purchase process that we experienced at Mercedes-Benz of Cincinnati (Cincy MB). An organization is defined, I believe, by the reputation and image projected to the public. From the Buyer’s perspective, continuity of employment, maintenance of knowledge capital, and ease of doing business with a trustworthy agent is paramount. The Buyer seeks familiar faces that he/she trusts to advise him/her about selections and/or solutions to issues in product fit and vehicle maintenance over the life his/her ownership. From our perspective, Cincy MB epitomizes this definition. We had previously (2007) purchased a vehicle from Cincy MB and had seven years of experience with the organization. Unlike other dealerships that we have dealt with where we experienced constant employee turnover, we remained in contact with the same personnel (Zach, our Salesperson), and Bob (our Serviceperson). They consistently met our service expectations and were pro-active in many instances over the years of checking on our driving experience-I e that personal touch. Our latest purchase of a 2014 ML 350 at Cincy MB was consummated because of our experience as outlined above. I would encourage anyone contemplating a purchase, after doing your due diligence, contact Cincy MB and speak with Zach or someone in the organization about purchase and judge for yourself. Robert Witt More

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Third Time This is the third new car I've bought from M-B of Cincinnati, and Zach Glutz in particular. I've tested other cars and been to other dealerships, but This is the third new car I've bought from M-B of Cincinnati, and Zach Glutz in particular. I've tested other cars and been to other dealerships, but I keep coming back to M-B and Zach. He's very straightforward and business-like, but friendly and helpful. He went out of his way this time to find a print manual that is no longer included in the packet with the car. Nothing but good things to say about Zach and the dealership. More

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My new car they treated me super well. Nobody else would sell me a car. Dana was my last hope as I was rejected everywhere else. It was a great experience in f they treated me super well. Nobody else would sell me a car. Dana was my last hope as I was rejected everywhere else. It was a great experience in finally being accepted. They even gave me free coffee and cookies. Now I love my salesman and my new Mercedes. More

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Great from start to finish I was thoroughly impressed with the dealership as well as with Zach. From start to finish it was the most enjoyable and painless car buying experience I was thoroughly impressed with the dealership as well as with Zach. From start to finish it was the most enjoyable and painless car buying experience I have ever had. More

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benz CLA I bought my CLA 250 in Cincinnati dealer shop. It had a great experience and great service in Cincinnati Benz shop. Great to meet them . I bought my CLA 250 in Cincinnati dealer shop. It had a great experience and great service in Cincinnati Benz shop. Great to meet them . More

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Very pleased with the professionalism and friendliness of the salesman, Zach Glutz, and management. The cleanliness of the showroom and the overall feel of the dealership also made the experience very rewar the salesman, Zach Glutz, and management. The cleanliness of the showroom and the overall feel of the dealership also made the experience very rewarding. More

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Zach was & is very knowledgable regarding the vehicle I purchased. Impressed with everything even the little things when he programmed my cell phone & radio stations for me. He gave me details on how t I purchased. Impressed with everything even the little things when he programmed my cell phone & radio stations for me. He gave me details on how to use all the features inside of the vehicle. I still have some questions but will address Zach with them directly soon. I feel comfortable calling him anytime in the future & getting a friendly response back. I will definitely recommend Mercedes Benz of Cincinnati & Zach to all my familly & friends. More

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