Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette | Page 2

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
144 Reviews

Languages Spoken

English English

4.6

144 Reviews

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144 Reviews of Zach Burdette

March 05, 2026

Dealership Rating
Employee Rating

I always have had good experiences. But this last time I didn't like the fact I didn't get a printout of problems with car recommendations More

by betina_boulware
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Apr 24, 2026

Grote Mitsubishi responded

Thank you for your feedback, we apologize for the inconvenience. Our team is always looking for ways to improve and we will make sure to provide you with a printout of recommendations in the future. We appreciate your continued support and look forward to serving you again!

March 03, 2026

Dealership Rating
Employee Rating

Making an appointment is a very easy process. And the mechanics there are very knowledgeable in their craft. They found the problem with my car in minutes, and gave me a payment plan so that I wo More

by samglant25
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 05, 2026

Grote Mitsubishi responded

Thank you for the kind words, Sam! We’re glad to hear that scheduling your appointment was easy and that our team was able to quickly diagnose the issue with your vehicle. Our technicians take pride in their work, and we’re always happy to help find payment options that make repairs more manageable. We truly appreciate your trust and look forward to helping you again whenever you need us! 🚗😊

February 28, 2026

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Employee Rating

I was told it would take an hour. I was there almost 2 1/2 hrs. I was very pleased that they washed my car and wiped the inside and vacuumed it. That made the wait time better. More

by Jacklove83020
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 05, 2026

Grote Mitsubishi responded

Thank you for your feedback, Jack. We do apologize that your visit took longer than the initial estimate, as we always aim to get our customers back on the road as quickly as possible. We’re glad to hear that the complimentary wash and interior cleaning helped make the wait a little better and that you were pleased with that service. We truly appreciate your patience and your business, and we look forward to taking care of you again in the future! 🚗😊

February 28, 2026

Dealership Rating
Employee Rating

Extremely professional! Ms. Megan and Mr. Zach are always pleasant to speak with as they address my needs! Mr. Cooper & Ms. Kat are wonderful as well. More

by icuvictory
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 28, 2026

Grote Mitsubishi responded

Thank you so much, Mr. Upshaw! We really appreciate the awesome feedback. Megan and Zach are always happy to help, and they’ll love hearing this. Cooper and Kat will too! Thanks for trusting our team — we look forward to taking care of you again next time!

February 27, 2026

Dealership Rating
Employee Rating

They are professionals. They fix my car on a timeframe that they said. Its nice working with them. More

by Pduran29
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 28, 2026

Grote Mitsubishi responded

Thank you for the great review, Peter! We really appreciate you taking the time to share your experience. We’re glad we could get your car taken care of on the promised timeline, and it means a lot to know you enjoyed working with our team. We look forward to helping you again whenever you need us.

February 22, 2026

Dealership Rating
Employee Rating

Great experience and great service! People is so nice and treat us so good, plus the service is amazing! More

by yesenia_kintos7
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 24, 2026

Grote Mitsubishi responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience and received excellent service. Our team truly appreciates your feedback, and we’re glad you felt well taken care of. We look forward to serving you again in the future!

February 21, 2026

Dealership Rating
Employee Rating

I love my experience with Grote. Megan is a joy to talk to also. She makes us feel comfortable.and Zach always makes sure everything gets done the way we want to. More

by patschmidt1
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 21, 2026

patschmidt1 responded

I sent my review

February 18, 2026

Dealership Rating
Employee Rating

Thanks Always very friendly and very helpful and informative I said what I said short and to the point More

by buggyben
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 18, 2026

Grote Mitsubishi responded

Thank you for your feedback! We appreciate your kind words and are glad our team was friendly, helpful, and informative. We look forward to assisting you again.

February 14, 2026

Dealership Rating
Employee Rating

Very understanding and knowledgeable Zach understood my situation and helped me get the help I needed to get my car fixed More

by samanthariegsecker0550
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 18, 2026

Grote Mitsubishi responded

Thank you for the kind review! We’re glad to hear Zach was understanding and able to help you get the support you needed to take care of your vehicle. We appreciate your trust in our team and look forward to assisting you again in the future.

February 13, 2026

Dealership Rating
Employee Rating

Love the service certain things are over priced The cabinet air filter should not cost more then 20 More

by jshakoor3
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 18, 2026

Grote Mitsubishi responded

Thank you for your feedback and for sharing your experience with us. We’re glad to hear you loved the service. We also appreciate your comments regarding pricing and understand your concern about the cabin air filter. Your input is valuable to us, and we’ll be sure to take it into consideration. Thank you again for choosing us.

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