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Zach Burdette
Zach Burdette at Grote Mitsubishi
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Zach Burdette

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.8
23 Reviews

Languages Spoken

English English

4.8

23 Reviews

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23 Reviews of Zach Burdette

December 20, 2024

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Employee Rating

Thank you for great service and quick response to the check engine light code of engine oil temperature sensor. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 21, 2024

Grote Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear that Zach and Megan provided great service and a quick response to address the check engine light issue with your engine oil temperature sensor. We appreciate your trust and support! We look forward to working with you again in the future.

December 20, 2024

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Employee Rating

Had battery installed on van I bought from them . Wait on van to be done More

by jarbuckle6051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Cayler Miner, Johnathan Driscoll

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Dec 21, 2024

Grote Mitsubishi responded

Thank you for the 5-star review! Your kind words and recommendation mean the world to us. Please feel free to contact any of our friendly sales or service professionals if you have any questions or concerns in the future.

December 17, 2024

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Employee Rating

It was a very pleasant experience! Everyone was professional and very friendly and helpful! Will look forward to our next oil change! More

by bobsuecraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 17, 2024

Grote Mitsubishi responded

Thank you for the wonderful feedback! We're thrilled to hear Zach and Megan in the service department made your visit pleasant and enjoyable. We pride ourselves on providing professional and friendly service, and we look forward to seeing you again for your next oil change!

December 14, 2024

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Employee Rating

I’m thankful for the Zurich warranty for paid completely for upper and lower oil pan gaskets and new transmission installed. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 14, 2024

Grote Mitsubishi responded

Thank you for your positive feedback. We are thrilled to hear your Zurich contract covered all repairs! We look forward to working with you again in the future.

December 10, 2024

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Employee Rating

Best customer service and vehicle selection, second vehicle purchased! Would truly recommend! Justin did an amazing job! More

by 13betonino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

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Dec 11, 2024

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with Justin and found the perfect vehicle again. Your recommendation means a lot to us—enjoy your ride!

December 06, 2024

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Employee Rating

We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More

by Jerry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Grote, Kris Cossairt, Patrick Lyons, Megan Barnes, Solomon Bayoneta , Bruce Smith

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Dec 06, 2024

Grote Mitsubishi responded

Thank you, Jerry, for your loyalty and trust since 2015! We're so glad to hear you've had consistently great experiences with our team. Your recommendation means so much to us, and we look forward to continuing to provide you with top-notch service. See you next time!

December 03, 2024

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Employee Rating

kindly offered shuttle service promptly so I can get to work on time. Prompt serve. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 03, 2024

Grote Mitsubishi responded

Thank you, Frank! We’re so glad our shuttle service helped you get to work on time. We appreciate your kind words and look forward to assisting you again in the future!

December 01, 2024

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Employee Rating

I’m thankful that dealership work with warranty company getting the most expensive repair coverage with no cost to me. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Dec 01, 2024

Grote Mitsubishi responded

Thank you for your kind words! We’re thrilled we could work with your warranty company to provide you with the best repair coverage at no cost. It’s our goal to make the process as smooth and stress-free as possible. If you ever need anything in the future, don’t hesitate to reach out!

December 01, 2024

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Employee Rating

I had a great experience and would recommend seeing Matthew Micheal. Professional, friendly, and worked hard finding me a nice vehicle. The whole staff was great. More

by delaneyface7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Johnathan Driscoll

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Dec 01, 2024

Grote Mitsubishi responded

Thank you for sharing your positive experience! It sounds like Matthew and the entire team went above and beyond to make your car-buying process enjoyable. Professionalism, friendliness, and hard work truly make a difference. Your recommendation will surely help others considering their services!

November 26, 2024

Dealership Rating
Employee Rating

Friendly and competent service like we are used from Grothe. Thanks guys. You make a difference More

by titusz1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Grote Mitsubishi responded

Thank you for the kind words! We're thrilled to hear you had a great experience and felt the difference we strive to make. We truly appreciate your support! 🚗😊

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