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Yvonne Brown
Yvonne Brown at Starks Ford of Queens - Jamaica

Yvonne Brown

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

4.7
49 Reviews
4.7

49 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

49 Reviews of Yvonne Brown

April 19, 2025

Dealership Rating
Employee Rating

ways to go, thx. Excellent attention and service. I am very satisfied. Yvonne is respectful, courteous and she gets the job done! More

by KRIS.POPKO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 21, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

April 19, 2025

Dealership Rating
Employee Rating

I am not happy for service because smal think. Take 6 day I lose my 6 day work. Because my car is TLC uber driver. That take time 6 day fixed my car More

by Tenzin chophel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 21, 2025

Starks Ford of Queens - Jamaica responded

We're sorry to see your 1-star rating and would appreciate the chance to learn more about your experience. Your feedback is important to us, and we’d like to make things right. Please reach out to us directly so we can work toward a better resolution. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

April 14, 2025

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Employee Rating

Addressed and resolved outstanding issues while keeping me in the loop throughout the entire process. More

by lcastelli11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter - drop off driver

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Apr 14, 2025

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

April 13, 2025

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Employee Rating

Great service with friendly staff and knowledgeable technicians are always there to help me when I need help fixing my car or truck. I wouldn't go anywhere else. More

by MARKNACLERIO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Ambrosio, Reginald Williams, Jaewon Yi, Diana Benitez , Anthony Mezzatesta

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Apr 14, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

April 12, 2025

Dealership Rating
Employee Rating

Excellent attention and service. I am very satisfied. They are to professional. Always ready . Thanks to all Ford team More

by P40S36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

April 12, 2025

Dealership Rating
Employee Rating

The customer service is great. Yvonne is respectful, courteous and she gets the job done. People are friendly, the place stay clean. That’s a plus More

by MSMLEE323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reginald Williams, Diana Benitez

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Apr 14, 2025

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

April 11, 2025

Dealership Rating
Employee Rating

Professional staff. Polite and informative. Kept me up to date as to the progress being made on my vehicle during repairs. More

by wgautier1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

April 11, 2025

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Employee Rating

Best and easiest people to deal with, service was excellent on time pick up and returned when they said it would be back. More

by jptb581
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

April 10, 2025

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Employee Rating

Carl was very respectful and knowledgeable with my concerns. I will continue to to bring my car to your service station Thank you More

by NATHANIELNEJ0
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

April 05, 2025

Dealership Rating
Employee Rating

Best dealership that I have ever dealt in New York City. Highly recommend for purchasing new cars. More

by Halimi
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Brettler, Jack D'Avanzo, Sal Ambrosio, Liz Girnus, Sherif Salah, Arturo Cantillo, Mirza Islam, Albert DeJesus, Jesus Alvarez

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Apr 07, 2025

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

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