Yvonne Brown
Yvonne Brown at Starks Ford of Queens - Jamaica

Yvonne Brown | Page 5

Service Advisor

Starks Ford of Queens - Jamaica

139-40 Queens Blvd
Jamaica, NY 11435

4.7
143 Reviews
4.7

143 Reviews

Write a Review

Dealership Experience

12 yrs, 11 mos

143 Reviews of Yvonne Brown

October 16, 2025

Dealership Rating
Employee Rating

They work perfectly for everything They do their work clean and fast . Everything on time More

by edvinp22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie D

Oct 17, 2025

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

October 14, 2025

Dealership Rating
Employee Rating

Yvonne Brown was very friendly and professional and seems to like what she is doing, the overall is also friendly. I was pleased with my vehicle. The waiting time time wasn't too long and the facility was More

by 2690boatwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Girnus, Jovan Jackson

Oct 14, 2025

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

October 13, 2025

Dealership Rating
Employee Rating

I have been going to this dealership for years because they know what they're doing, are always polite and helpful, and I never have a problem with anything or anyone. Totally recommend! More

by CAROLKNAUERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

October 09, 2025

Dealership Rating
Employee Rating

They never called to say they were keeping my car for more days and still didn't fix the issue. They know there is a recall on my 2025 Ford Explorer and refuses to acknowledge it still. More

by MINGOESM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Reginald Williams, Debbie D , Manny was the only one who was very helpful. I would give him 5 stars

Oct 10, 2025

Starks Ford of Queens - Jamaica responded

We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

October 06, 2025

Dealership Rating
Employee Rating

Starks ford of queens provide excellent service. Team reach out to inform of updates and recalls. They worked with my schedule to perform maintenance at my home. Technician was excellent and profes More

by rajesh1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie D

Oct 06, 2025

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

October 05, 2025

Dealership Rating
Employee Rating

Sent my vehicle for service and repairs. Despite having less then 30K miles and an extended warranty, they refused to fix my sunroof saying it’s not covered, which is the oldest trick in th More

by gilyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2025

Starks Ford of Queens - Jamaica responded

We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

October 04, 2025

Dealership Rating
Employee Rating

Professional staff, clean place specially the bathrooms with a large waiting area, free coffee a plus. More

by wpa7282@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie D

Oct 06, 2025

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

October 03, 2025

Dealership Rating
Employee Rating

Personal very friendly. Was informed of progress with my vehicle. Noted any concerns and addressed them all. More

by GEKA48
Workmanship
Service Time
Recommend Dealer
Yes
Oct 06, 2025

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

September 28, 2025

Dealership Rating
Employee Rating

The staf there at Forde was pleasant kind and I got my service on a really good time More

by nicholasstclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manuel rogado

Sep 30, 2025

Starks Ford of Queens - Jamaica responded

Nicholas, we take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

September 19, 2025

Dealership Rating
Employee Rating

Comfortable place to wait to receive your vehicle after repairs, along with a nice size television to entertain you. More

by WILLIE.JAMES.WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Starks Ford of Queens - Jamaica responded

Willie, thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

...
5
...